AIM - Aspen Intelligent Metering
Beginning in Spring 2021, the City of Aspen will be initiating a new project called AIM, or Aspen Intelligent Metering. AIM is an upgrade to the City’s entire metering system, which will modernize all water and electric meters along with the utility’s technology and infrastructure, while adding a variety of customer benefits.
Customers will receive the first notification that installation will be occurring in your neighborhood 2-6 weeks prior to install. Once you have received notification, PLEASE call and schedule appointments at 866-356-3837 or send an email to firstname.lastname@example.org.
PHASE 1 Network design, procurement, and installation; software to manage end-points. - COMPLETE.
PHASE 2 Meter upgrades and/or replacements, staff training, and commissioning - May 2021 - December 2022..
PHASE 3 Customer portal available to public November/December 2022.
Customer Portal Overview - See Overview Here!
BENEFITS OF AIM
- ACCURACY - Digital readings eliminate potential errors in analog meter readings and result in more accurate billing.
- RELIABILITY - Utility staff can quickly identify power outages and water leaks at your home or business resulting in accelerated response time.
- CONVENIENCE - In the future customers will have remote access to usage data and apps daily, instead of waiting for a monthly bill.
- EFFICIENCY - Remote meter reading saves time so utility staff can focus on other customer priorities.
- ENVIRONMENTAL - Usage data can help customers set conservation goals. Significantly decreases vehicle travel because meter readers are not in the field as often.
- AFFORDABILITY - Modernized data tracking and collection create savings for the utility that is passed on to customers.
WHAT CUSTOMERS CAN EXPECT
The project entails a new meter installation for all electric customers and the addition of new technology to water meters, replacing them only when the current meter is not AIM compatible. The City is working with a subcontractor, SiteWise, who will be doing the installation neighborhood by neighborhood. You will receive a postcard or email 2-6 weeks prior to the install in your neighborhood inviting you to schedule an appointment. Customers can expect 15 minute outages for electric meter installations and typical water installations. Some water installations may have longer outages, requiring 2-4 hours to replace aging meters, wires and associated infrastructure.
SiteWise, LLC. will need access to the interior of each water customers residence/business/structure to access the water meter and install improvements to or a new water. All project team members shall follow COVID protocols as established in the Sensus/SiteWise, LLC. COVID Plans.
Utilities Department has budgeted $2.89 million for the AIM Project through capital project budgets. Utilities Department has received grant funding to offset the project costs: $200,000 from the Community Office for Resource Efficiency (CORE) and $495,000 from the United States Bureau of Reclamation.
INFORMATION ON SAFETY OF INTELLIGENT METERS AND RADIO FREQUENCY
- Federal Communications Commission (FCC):
- World Health Organization (WHO):