Electric
Emergency Information
If you are experiencing an after-hours electric emergency, please call 911.
If you are experiencing a during business hours emergency or a non-emergent after-hours situation, please call us at 970-920-5148.
- About Aspen Electric
- Standards & Specifications
- Services
- Electric Rates
- Electric Community Investment Fee
The City of Aspen Electric System provides reliable, renewable, and economic electric service to approximately 3,000 residential, commercial, hotel, and condominium service connects. All service is within Aspen City limits.
A majority of the electrical system was put underground by two major projects in 1976 and 1986.
Some more interesting facts about the City of Aspen's electrical system:
- 264 Transformers
- 25.5 Miles of Primary Cable
- Over 600 Street Lights
- Service Area is 4 Square Miles
Electric Standards & Specifications for Electric Installation & Use
The City of Aspen Electric Department is dedicated to providing safe, economical and reliable service to its customers. It is the policy of the City of Aspen to serve its customers in an orderly manner and assist in securing a more beneficial use of electricity. The "City of Aspen Electric Department Energy Standard for Electric Installation and Use" contains the requirements and uniform standards necessary to achieve this policy. Uniform enforcement of these standards throughout the City of Aspen will expedite service connections and treat each of our customers equally and fairly. Therefore, our employees are instructed and obligated to require adherence to these standards and procedures.
The City of Aspen Electric Department is responsible for:
- Maintaining and Upgrading Existing Electric Infrastructure
- Electric Line Locates
- Street Lights
- Hanging Main Street Banners
For detailed information regarding electric utility rates, please visit the City of Aspen's Municipal Code's section on Electric and Water Rate Ordinances (2023).
Additional billing questions can be answered on Utility Billing's homepage or by contacting our Utility Billing team by email or at 970-920-5030.
The Electric Department must expand the electric system facilities to accommodate new development without decreasing current reliability and service standards. The Electric Department distributes electricity to the customers in its service area by means of an integrated and interdependent system-wide network of electric facilities. The Electric Community Investment (ECI) fee will be charged to any customer requesting services for new development and expansion of existing services within the service area. The ECI will provide additional capital to the Electric Department to pay for a portion of the new facilities needed to deliver electric services to new and expanded services. Effective January 1, 2018, all residential, commercial and city facilities customers of the Aspen Electric Department shall pay the ECI fee.
2024 City of Aspen Electric Load Form (PDF) - Application for New Service
For additional information and more documents, please visit the Utilities Permitting page.
Contact Us
City of Aspen Electric Hours are Monday thru Friday 8 a.m. till 4:30 p.m.
Email Electric.
For contact during business hours or after hours non-emergency. we can be reached by phone at 970-920-5148. Our fax number is 970-544-3160.
See the Directory for more information about the team.
Additional Information
Energy Efficiency Programs
The City offers many efficiency programs with Municipal Energy Agency of Nebraska (MEAN) the City’s wholesale electric provider. Please see our efficiency flyer for more information.
2024 Fall/Winter Municipal Energy Agency of Nebraska (MEAN) Energy Efficiency Programs Flyer (PDF)
Apply for a Photovoltaic (PV) Installation
Application for PV Installation (PDF)
2024 Solar PV Application and Agreement Checklist (PDF)
- Do we need to call you if we are digging?
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No. It is required that you contact the Colorado 811t for a line locate. This is for your safety and for the protection of electric transmission lines. Call 811 to schedule a locate.
- What if we have a power outage or other electric related emergency?
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We are on call 24 hours a day. If you need to contact us after hours, please call City Dispatch at 970-920-5310.
- How do I schedule a line locate?
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Call 811 to schedule your line locate. They will need address of location, on-site contact name and phone number.
- How do I sign up for new electric service?
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Call the Utility Billing Office at 970-920-5030 or 970-920-5031.
- How do I apply for Photovoltaic (PV) Installation?
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For more information on Photovoltaic Installation, see the Application for Photovoltaic (PV) Installation (PDF). For more information, please call the Electric Department at 970-920-5148.
- How do I request a transformer upgrade?
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Call the Electric Department at 970-920-5148 and ask for Ron Christian.
- How do I get a new electric meter?
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Call the Utility Billing Office at 970-920-5030 or 970-920-5031.
- Who do I contact with billing questions?
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Call the Utility Billing Office at 970-920-5030 or 970-920-5031.