Show All Answers

1. Do we need to call you if we are digging?

No. It is required that you contact the Colorado 811t for a line locate. This is for your safety and for the protection of electric transmission lines. Call 811 to schedule a locate.

2. What if we have a power outage or other electric related emergency?

We are on call 24 hours a day. If you need to contact us after hours, please call City Dispatch at 970-920-5310.

3. How do I schedule a line locate?

Call 811 to schedule your line locate. They will need address of location, on-site contact name and phone number.

4. How do I sign up for new electric service?

Call the Utility Billing Office at 970-920-5030 or 970-920-5031. 

5. How do I apply for Photovoltaic (PV) Installation?

For more information on Photovoltaic Installation, see the Application for Photovoltaic (PV) Installation (PDF). For more information, please call the Electric Department at 970-920-5148.

6. How do I request a transformer upgrade?

Call the Electric Department at 970-920-5148 and ask for Ron Christian.

7. How do I get a new electric meter?

Call the Utility Billing Office at 970-920-5030 or 970-920-5031.

8. Who do I contact with billing questions?

Call the Utility Billing Office at 970-920-5030 or 970-920-5031.

9. Who do I contact if I want a banner hung over Main Street?

For more information about Main Street banners, see Engineering’s policy, procedures and application.

10. If I see a street light out who do I report it to?

Call the Electric Department at 970-920-5148, or, submit an online report.