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1. How do I create an account?

Head to the Grantee portal. New applicants should select “create an account.” Past grantees can log in with their username (email) and password, or select “reset or create new password”. 

If you need more information, please visit https://www.aspen.gov/1532/How-to-Apply.

2. I haven’t received the email with the link to claim my account. Where is it?

 Check your spam folder, or email us at grants@aspen.gov. You should receive your email within 3 business days.

3. Why does it take up to 3 business days to register an account?

When you create an account, there is a back-end administrative process that eliminates duplicate records in our system. Depending upon the volume of new accounts created, this process could take up to 3 business days. We are confident that keeping our database clean and accurate will help us be more responsive and helpful to all our stakeholders in the long run.

4. How do I navigate through the grantee application portal?

Grantee Portal User Guide (PDF)

5. How do I add another person to my organization account?

Please contact us by email at grants@aspen.gov.