How do I manage email notifications from Aspen 311 Connect?

When submitting a ticket, if you leave the "Subscribe to this Request" checkbox checked, you will receive an email every time there is activity with your ticket. To opt out of emails on any ticket, unclick this box. You can always check your submissions using the mobile app's View Requests -> My Requests feature.

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1. What is Aspen 311 Connect?
2. Why should I download and use the app?
3. When should I use Aspen 311 Connect?
4. Can I call 311 on my phone to reach Aspen 311 Connect?
5. How do I contact the City using Aspen 311 Connect?
6. What type of issues can be reported through Aspen 311 Connect?
7. How can I get to Aspen 311 Connect?
8. How do I control the privacy of my identity in Aspen 311 Connect?
9. How do I manage email notifications from Aspen 311 Connect?
10. What Hours is Aspen 311 Connect Available?
11. Who responds to Aspen 311 Connect requests?
12. Will Aspen 311 Connect help me reach other organizations like Pitkin County, Colorado State Patrol, or the Colorado Department of Transportation (CDOT)?
13. How do I check the status of a request I submit?
14. How do I reset my password or account email?
15. What do the categories mean?