What is the difference between a pothole, a sinkhole, and a utility cut?

A pothole is a chunk of asphalt that is missing from the roadway. A sinkhole is where the asphalt is intact but has sunk due to instability of the ground beneath it. 

A utility cut occurs when someone has cut into the street to access the utilities below. Most of these are done by private contractors. If it has not been permanently patched in a long period of time, or if the patch has sunk severely, please contact the Engineering Department at 970.920.5080 or EngineeringHelp@CityOfAspen.Com.

For repair of a pothole or a sinkhole, please contact the Street Department at 970.920.5130, or submit an online request.





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1. What is the minimum amount of snow for which the City’s snowplow/removal team will mobilize?
2. What do you use on the roads to prevent snow and ice buildup?
3. What is the difference between snow plowing and snow removal operations?
4. What time does snow plowing and removal occur?
5. When will my street be plowed?
6. Why can’t the snowplow driver change the angle of the blade to avoid plowing snow into my driveway?
7. How do I request a new street street sign?
8. What is the difference between a pothole, a sinkhole, and a utility cut?
9. My car was towed. How do I find it?
10. Who is responsible for maintenance, replacement or any damages to the objects on City property?