FAQs • Aspen, CO • CivicEngage

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Air Quality

1. Can I play and/or exercise outside during an air quality event?

Outdoor activity is not recommended when the air quality index is orange or higher. With the AQI, the lower the number, the better and the colors are like a stoplight.

Green (0-50) is great air quality and a go for normal activity.
Yellow (51-100) is still good, but based on your sensitivity, you might want to think about your activity level.
Orange (101-150) and red (151-200) indicate air quality is poor and you should stop and think about the potential impacts of your activities on your health. Monitor for symptoms.
Purple (201-300) indicates the air quality is very unhealthy and everyone is affected.
Maroon (301-500) indicates the air quality is hazardous.

Find out what the current air quality index is at www.AspenAirQuality.com.

2. I work outside. What should I do during an air quality event?

If you must work outside when the air quality is poor, take measures to protect yourself and your employees:

Wear an N95 or P100 mask.
Hydrate.
Limit heavy exertion.
Take breaks inside a clean air environment.
Make a clean air room at home.

3. Where can I find regional, state, and national air quality and smoke monitor data and analysis?: At EPA’s AirNow.

4. Where can I find information about protecting myself from wildfire smoke during the COVID-19 pandemic?: From the Center for Disease Control and Prevention (CDC).

5. How can I tell if wildfire smoke will impact my vacation to Aspen?

The impacts of wildfire smoke on Aspen’s air quality can only be predicted for 1- 2 days. We recommend the following websites for more information about where smoke is moving and air quality levels:

6. Should I still hike while on my trip in Aspen since there is wildfire smoke?

It is hard to predict if Aspen will be impacted by wildfire smoke during your visit. Unfortunately, summers in the west and across the nation are regularly impacted by wildfire smoke. The best thing to do is be prepared. We encourage you to speak with your doctor about the impacts of wildfire smoke based on your current health.

You can find more information about wildfire smoke and air quality on the following websites:

7. How can I keep my indoor air quality clean during a smoke event?

Keep indoor air quality clean in your home by:

Limiting stovetop cooking for either gas or electric.
Not burning candles.
Limiting vacuuming during an air quality event; vacuums can put a lot of dust and particles in the air.
Closing windows and doors when the smoke hinders you from seeing five miles away and/or AQI is orange.
Setting your air conditioning (AC) unit to “recirculate”.
Opening windows to ventilate once the smoke dissipates.

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Aspen 3-1-1 Connect

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1. Can I call 311 on my phone to reach Aspen 311 Connect?: Currently, the City of Aspen is working through the requirements to offer this service. We hope to have the approvals needed to provide 311 phone routing later this year. Please check back for more information on developments.

2. How do I contact the City using Aspen 311 Connect?: To start, either download the app on your mobile device via Apple or Google Play, or use the online portal. Then, follow the prompts (Sign Up, Login, New Request, Submit). Find the appropriate category for your submission in order to avoid any delays. If you have trouble finding the right category, you can click "Other/Miscellaneous".

3. What type of issues can be reported through Aspen 311 Connect?

You can use Aspen 311 Connect to request City services and information. Examples of typical submissions include:

Pothole issues
Street light repair
Parking issues like illegally parked vehicles or abandoned cars
Illegal dumping
Questions or kudos for City of Aspen employees

4. How can I get to Aspen 311 Connect?: You have the choice of downloading the app on either iPhone or Android, or using the online portal. To find the app in the app store, search for "Aspen 311". The portal is a webpage and has very similar functionality to the app.

5. How do I manage email notifications from Aspen 311 Connect?: When submitting a ticket, if you leave the "Subscribe to this Request" checkbox checked, you will receive an email every time there is activity with your ticket. To opt out of emails on any ticket, unclick this box. You can always check your submissions using the mobile app's View Requests -> My Requests feature.

6. What Hours is Aspen 311 Connect Available?: Tickets in Aspen 311 Connect are not checked on weekends, holidays, or non-business operation hours. However, you can submit your communication at any time, 24/7/365. When City business hours resume, staff will receive and read your ticket.

7. Who responds to Aspen 311 Connect requests?: Employees of the City of Aspen reply to Aspen 311 Connect communications.

8. Will Aspen 311 Connect help me reach other organizations like Pitkin County, Colorado State Patrol, or the Colorado Department of Transportation (CDOT)?

Aspen 311 Connect is for CIty of Aspen services only. Please DO NOT attempt to contact Pitkin County or CDOT through the City's 3-1-1 app or online portal.

Contact Pitkin County directly on topics like:

COVID vaccinations and testing.
Court-related issues or questions, unless it is for research on ordinance violations, speeding, and disorderly conduct.
Motor vehicle issues such as registration or VIN inspections.
Anything fire-related such as smoke alarms and fire extinguishers.

Please contact the Colorado State Patrol (1-303-239-4500) or CDOT directly about topics like:

Dead animals on the side of the road.
Traffic lights outside the City of Aspen boundaries (past Truscott).

9. How do I check the status of a request I submit?: You must have submitted your communication by signing up and using your profile (non-anonymous). If you log into Aspen 311 Connect, you are able to view tickets you submitted and check on their status.

10. How do I reset my password or account email?: Aspen 311 Connect allows you to reset your password using a "Forgot Password" link. Clicking this link will send an email to your account, then you will be able to reset your password.

11. What do the categories mean?

Some categories may appear less self-explanatory than others. Here are some common categories and the type of information you can access through them:

Air Quality Complaint - Vehicles are not allowed to idle for more than five minutes in Aspen because the City is in a box canyon. Air can quickly become polluted. If you see anything threatening our air quality, you can use this category to ask about it or report it.
Gas Powered Leaf Blower - Gas-powered leaf blowers are only allowed to be used in certain areas at certain times. Use this category to ask about or report a problem with a leaf blower.
General Noise Issue - This type of noise is handled by Environmental Health & Sustainability (EHS), and includes neighbor noise. Other types of noise are handled by other departments. For instance, Engineering handles construction noise, and Special Events handles noise associated with special events.
Parking - Ask questions about parking or report illegally parked or abandoned vehicles. IF YOU WISH TO DISPUTE A PARKING TICKET, address it through the Parking System.
Snow Removal - Snow removal is performed by different entities depending upon where the snow must be removed. Snow falling is handled by different departments in these areas: Streets, Trails, Private Sidewalks, The Downtown Mall, Mill Street Bridge Sidewalk, and Entrances to Alleyways and ADA ramps in Aspen Core. If you want to report a need for snow removal, please be very specific about where and on what the snow has accumulated. This will help route your request more directly to the appropriate department. The City of Aspen, through Aspen 311 Connect, does not handle snow and ice removal requests from sidewalks EXCEPT for the Pedestrian (Downtown) Mall, Mill Street Bridge, and the Red Brick Center for the Arts. Property owners are responsible for snow removal in front of their properties. Enforcement of private sidewalk snow removal is handled by Community Resource Officers (police) and requests can go through their "Report a Crime" form.
Trash Receptacles - If a City of Aspen trash receptacle is damaged and there is a possibility of danger due to bears, please contact the Aspen Police Department at 970-920-5400.
Tree Lights - The zoning department handles concerns about holiday lights.

12. What is Aspen 311 Connect?: Aspen 311 Connect is a customer service platform that allows community members to request assistance with city services and information. Do you have a concern, request, question, or kudos you’d like to send to us? Submit it through the Aspen 311 Connect Apple or Google Play app on your mobile device, or online.

13. Why should I download and use the app?: Built for use on your mobile device, the mobile app, via Google Play and Apple, allows you to easily connect with your local government right where you are - whether that is at a desk or on the go. To find the app in the app store, search for "Aspen 311".

14. How do I control the privacy of my identity in Aspen 311 Connect?

When submitting a request, multiple layers of identification can be invoked or circumvented, depending on how the user decides to interact with the application.

The first layer is user registration. A user may opt to register an account, providing name, contact information, and ultimately creating credentials that can be used to allow the City to identify the submitter. While this is not mandatory, it is highly recommended, so the City can easily respond to the submitter and handle the request.

If a user decides to log in as a guest, they have either not registered at all or have logged out of their account. In this instance, they are anonymous to both the City and the public. However, it is likely that a request submitted anonymously cannot be handled by the City – particularly if the request is of a certain nature (complaint about zoning, construction, etc.)

The second layer is anonymity. Just before submission of a ticket, there is an option to submit anonymously at the bottom of the request form. If you select this option, the City will have no registration-based information to tell them who submitted the ticket, even if you are logged in. The public will also be unable to view who submitted the ticket. It is complete anonymity. Again, this means that if the City does not collect your name and contact information by some other method, they will likely not be able to process your request.

For this reason, some categories will ask for submitter and contact information that will be visible to the City, but not to the public online. You will be able to identify these fields because below the field will be the words, “Not displayed publicly”. While this information will then be removed from display on the application when viewed by the public, the information will be received by the City, and available to the public if requested pursuant to a Colorado Records Request.

*** IMPORTANT NOTE: Please be advised that information provided to the City through the Aspen 311 Connect website or application will be subject to public disclosure pursuant the Colorado Open Records Act, Colo. Rev. Stat. sections 24-72-201, et seq.

15. When should I use Aspen 311 Connect?

Aspen 311 Connect is NOT for emergencies. For emergencies, call the police, or 911.
Aspen 311 Connect is for questions, requests, comments, concerns, and kudos. Anything that does not necessarily require an immediate response is great for Aspen 311 Connect. The City of Aspen has a commitment to respond promptly.
Aspen 311 Connect is not for all non-emergencies; Aspen Police handles some non-emergency issues. Contact the police directly for certain issues to elicit a faster response than using Aspen 311 Connect. These issues include things like:
- Elevator alarms
- VIN inspections
- Trespass/burglary
Aspen 311 Connect is great for reaching City departments directly.

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Aspen 360°

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1. What is Aspen 360°?: Aspen 360°, which used to be called Aspen Citizens Academy, is a program for residents to learn about their local government. Programs like Aspen 360° are generally free or low-cost programs that meet for a series of sessions and explore the role, responsibilities, limits, and services provided by governments. While programs range greatly in size, length, scope, and presentation, these courses aim to better inform participants of the issues that face local government. For more information, please contact communications@cityofaspen.com

2. How can I sign up?: When the 2022 application is available, a link will be posted on this site. If you have questions, please contact theAspen 360° team in the Communications Office.

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Aspen's Bus Lanes

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1. Who can use the Bus Lanes?: The bus lanes are for RFTA buses and emergency vehicles only, 24 hours daily, 7 days per week. Failure to comply with the designated bus lanes may result in a three-point ticket and a $100 fine. For more information, review the State Highway 82 Bus Lanes Operation Study (PDF).

2. What about right turns?: Need to turn right? Use the striping on the roadway as a guide. Do not cross double white lines.

3. What if emergency vehicles are approaching?: If an emergency vehicle is approaching, stay in your lane. The emergency vehicle will pass using the bus lane.

4. How should I merge near Harmony Road?

The carpool and single occupant vehicle lanes merge from left to right into one lane prior to the Harmony Road intersection. Follow roadway striping prior to the Harmony Road signal. Please be patient and polite.

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Building IQ

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1. Who will be required to benchmark, and by when?

City-owned properties and large commercial properties (20k sq. ft. +) will be the first properties required to benchmark. Smaller commercial properties and multi-family properties will be phased over time.

This table shows the exact square footage of properties required to benchmark and by when:

Sector	Property	Properties first notice of upcoming benchmarking due date	Property owners/managers collect property information and utility data	Initial Reporting Date	Calendar year of utility data to report in the first benchmarking year	Date that property benchmarking information is included in annual aggregated community benchmarking report
Covered City Properties	All covered City properties	N/A	November 2021 - February 2022	June 30, 2022	2021	September 30, 2022
Covered Non-City Properties	Covered Commercial properties ≥ 20k sq. ft.	June 1, 2022	June 1, 2022 - November 2022	December 1, 2022	2021	January 30, 2023
	Covered Commercial properties ≥ 15k sq. ft.	January 1, 2023	January 1, 2023 - June 2023	June 1, 2023	2022	September 1, 2023
	Covered Commercial properties ≥ 10k sq. ft.	January 1, 2024	January 1, 2024 - June 2024	June 1, 2024	2023	September 1, 2024
	Covered Commercial properties ≥ 5k sq. ft.	January 1, 2025	January 1, 2025 - June 2025	June 1, 2025	2024	September 1, 2025
	Covered Multifamily properties ≥ 20k sq. ft.	January 1, 2023	January 1, 2024 - June 2024	June 1, 2024	2023	September 1, 2024
	Covered Multifamily properties ≥ 15k sq. ft.	January 1, 2024	January 1, 2025 - June 2025	June 1, 2025	2024	September 1, 2025

2. Do single-family, duplex, or triplex residential homes have to comply?: No, none of these residential buildings are required to benchmark under Ordinance No. 05.

3. What do building owners need to do to benchmark and comply with this ordinance?

Building owners required to benchmark under the Building IQ program need to input their property information and annual utility bill data into the EPA's ENERGY STAR ® Portfolio Manager tool and share the information with the City of Aspen. The City's partner, the Community Office for Resource Efficiency (CORE), is available to help with this entire benchmarking process. Get started today by clicking here.

Owners of commercial properties 20,000 square feet and larger are required to get a building assessment, which looks at building performance and energy and water usage, and can be done for free through our partners at CORE. To schedule an assessment, click here.

4. How do I get my utility bills to enter the data into Portfolio Manager?: For all help with benchmarking, contact CORE.

5. Is my building on the list of commercial properties 20,000 square feet or larger?

See table below for the list of properties 20,000 square feet or larger. The properties on this list have to benchmark and share the report with the City of Aspen by December 1, 2022.

Physical Address

465 N Mill St

637 E Hyman Ave

601 Rio Grande Pl

420 E Hopkins

520 E Durant Ave

411 E Main St

711 E Cooper Ave

205 S Mill St

300 Puppy Smith St

333 E Durant Ave

300 E Hyman Ave

120 N Mill St

506 E Main St

0076 Boomerang Rd

401 Castle Creek Rd

550 S Spring St

1450 Ute Ave

10 Club Circle

675 E Durant Ave

355 S Monarch St

310 E Main St

845 Meadows Rd

24 Prospector Rd

415 E Dean St

315 E Dean St

6. How much will it cost?

There is no charge to building owners or to the City of Aspen to use the ENERGY STAR® Portfolio Manager platform to benchmark.

Click here to schedule a free commercial energy assessment and portfolio consultation with the City's partner, the Community Office for Resource Efficiency (CORE).

7. How will I and my building benefit from benchmarking?: By providing information about a building’s energy use and comparing its performance to similar buildings, benchmarking empowers building owners, managers, and other stakeholders to make more informed decisions, identify opportunities to improve energy and water use in their buildings, and save money. Evidence of these benefits is already available: by analyzing data from over 35,000 buildings that used the free EPA tool, ENERGY STAR® Portfolio Manager and received an ENERGY STAR® score from 2008 to 2011, US EPA found that average energy use declined by 7%. For more benchmarking trends, visit US EPA’s DataTrends Series, found at www.EnergyStar.gov/DataTrends.

8. What is ENERGY STAR® Portfolio Manager?

ENERGY STAR® Portfolio Manager is a free online tool developed by the U.S. Environmental Protection Agency (US EPA) that allows you to track and assess energy and water use across your entire portfolio of buildings in a secure online environment. With Portfolio Manager, you can calculate the building's energy performance, compare it with similar buildings and monitor it over time. When you benchmark a building in Portfolio Manager, one of the key metrics you'll see is energy use intensity, or EUI.

The EUI expresses a building’s energy use as a function of its size or other characteristics. For most property types in Portfolio Manager, the EUI is expressed as energy per square foot per year. It’s calculated by dividing the total energy consumed by the building in one year by square footage. For many building types, Portfolio Manager calculates the ENERGY STAR® rating, which indicates how efficiently buildings use energy on a 1-100 scale, where a score of 50 indicates average energy performance. Buildings with a score of 75 or better are top performers and may be eligible for the ENERGY STAR® certification. Some building types are currently not eligible to receive an ENERGY STAR® score, but can still benefit from benchmarking, as Portfolio Manager calculates other energy performance metrics such as EUI.

9. Can I use another tool besides ENERGY STAR® Portfolio Manager?: No, per Ordinance No. 05 - Building IQ, property owners must use ENERGY STAR® Portfolio Manager to benchmark and report their covered buildings to the City of Aspen. Like many other jurisdictions across the nation, Aspen is using the reporting functionality of Portfolio Manager to ensure compliance with Building IQ.

10. I have questions about the ordinance, who do I contact?: Email Climate@aspen.gov and we are happy to help answer your questions.

11. I am in the process of selling (or have sold) a property that falls under the Building IQ ordinance. What am I required to do?: If a covered property changes ownership, at the time of transfer, the former owner shall furnish to the new owner an electronic copy of the record representing the covered property within the benchmarking tool, utility customer consent documentation, (if any), the request to a qualified utility for aggregated data (if any), and any other information about the property that is necessary for benchmarking the covered property.

12. What is a Unique Building Identifier (UBID)?

A UBID is a unique way to identify a property, building, or campus of buildings that is more specific than an address, parcel number, or building name. The City of Aspen is using UBIDs to attribute a unique identifier (separate from address or parcel numbers, which can be confusing) to properties under the Building IQ ordinance to ensure utmost clarity in property identification. Each property under the Building IQ ordinance will have a UBID, which the property owner will add to the property’s Portfolio Manager account.

Do you have questions about how to enter your UBID in Portfolio Manager? Click here for instructions, or get in touch with CORE.

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Building Permits

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1. How do I avoid application rejection or multiple review cycles?: Read our guide on Avoiding Application Rejection & Multiple Review Cycles.

2. How do I find permit status and data?: You can find permit status on our Permit Status and Data page.

3. How do I check if my project is exempt?

Before beginning construction, contractors should verify that their project is exempt by contacting a Permit Coordinator.

Projects Typically Exempt from Construction Permits

4. How do I find fee schedules?: You can view fee schedules in our Document Library.

5. How do I find information on the Tree Removal Policy?: Visit our Tree Removal Permit page.

6. How do I get a Construction Parking Permit?: Fill out a Construction Parking Permit Request through the Parking Department.

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Business Navigator - Building or Remodeling

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1. What are the requirements to submit a building permit?: Please see our Build or Remodel page to learn about requirements and permits for building projects. In every case any Land Use approvals must be obtained before a building permit will be accepted. Submittal requirements checklists are available at the Building Development Department by the front desk.

2. When are building, plumbing, and mechanical permits required?: There are very few areas of new construction, repair or alteration that do not require permits. Each of the International Codes specifies that all work requires a permit and then provides exceptions to that rule. The safest course of action is to call the Building Department to determine if work that you propose to do requires a permit. A Permit Coordinator can be reached at 970-920-5090. Please see our Build or Remodel page to learn about requirements and permits for building projects.

3. What work is exempt from building permits?

Examples are:

Carpet
Installing tile
Maintenance of mechanical equipment
Painting
Repairing leaky plumbing faucets
Wall papering

Please see our Build or Remodel page to learn about requirements and permits for building projects.

4. What building codes are currently being enforced by Aspen / Pitkin County?

Please see the Building and Energy Codes page.

5. What are the permit fees associated with a project?: If you require assistance in calculating estimated fees, our Permit Coordinator can be reached at 970-920-5090. Additional Information on fee schedules is available in our Resource Center.

6. How long does it take to complete the plan check process?: Processing of applications for new residential or commercial work in the City of Aspen is expected to take 6 to 10 weeks. These time frames assume complete application information and no unforeseen problems with referral department approvals.

7. What is the relationship between the value of the structure and the square footage as it is used to determine the cost of the permits?: City of Aspen adopts a standard "Building Valuation Table" published by the International Conference of Building Officials in the Building Standards Magazine. The square footage is multiplied by the value provided to obtain an assigned value for the proposed structure which reflects the cost of construction for this region. The permit and plan check fees are based on average of that estimated cost. Please see City of Aspen Valuation Policies for Residential (PDF) and Commercial (PDF) projects. If your project's valuation does not match our policy, please see the Valuation Adjustment Policy (PDF).

8. When do I call for an inspection?: You can request an inspection online on our inspections page. Inspections must be made while the work is accessible and visible. Requests made before 7 a.m. will be performed on the same day.

9. Do businesses relocating to and within the City of Aspen or Pitkin County need a new Certificate of Occupancy?: New buildings, or suites in buildings that were previously not occupied, require a Certificate of Occupancy. Also, significant changes in use of an existing building require a review culminating with a new Certificate of Occupancy. If, however, you propose to occupy a building or suite that was previously occupied by a similar use, a new Certificate of Occupancy is not required.

10. How many layers of roofing material are allowed on a structure?

For asphalt composition roofing material, the International Building and International Residential Code allows the application of one additional layer of roofing material for a total of two.

11. At what point does a building permit expire?: A building application expires if not issued within 180 days from the application date. A building permit expires 360 days after issuance if work has not begun or 180 days after work has been suspended or abandoned.

12. Can I get an extension on a permit that will expire soon?: The Building Official can grant two 90-day extensions on a permit prior to expiration. A letter outlining the reason for the extension must be received prior to expiration date. Please note that if a permit expires, it cannot be extended or renewed. A new permit must be applied for before starting construction.

13. When is Use Tax applicable to a building project?

Projects with a valuation of more than $100,000 are subject to paying a 2.1% City of Aspen Use Tax deposit on construction materials at the issuance of the Master Building Permit. The deposit is calculated as follows: [(Project Valuation - $100,000) x 50%] x 2.1%

All projects with the exception of those doing work under a fence, sign, awning or fire suppression permits are subject to paying a 0.5% Pitkin County Use Tax deposit at the issuance of the Master Permit. The deposit is calculated as follows: (Project Valuation x 50%) x 0.5%

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Business Navigator - Business Licenses

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1. Who needs a business license?

Any entity doing business within the City, directly or indirectly, must obtain a combined sales tax and business license. You are considered engaged in business if you:

Send 1 or more employees, agents, or sales persons into the City to solicit business or to install, assemble, repair, service or assist in the use of products or for demonstration or other reasons (i.e., locksmith, electrician, plumber)
Maintain 1 or more employees, agents, or sales persons on duty at a location within the City (i.e., contractors with employees working and on job sites located within City limits)
Own, lease, rent or otherwise exercise control over real or personal property within the City (i.e., renting your home for any length of time)
Make more than 1 delivery into the City within a 12 month period (i.e., florist)
Directly, indirectly or by a subsidiary, maintain a building, store, office, salesroom, warehouse or other place of business within the City. (i.e., retail or service shop located within City limits)

2. Do I have to get a new business license every year?

Yes, you must renew your business license each year and pay the annual fee based on the estimated monthly average full time employees of your business.

3. I don't have a physical presence in the City. Do I really need a business license?: Most likely. If you are providing any type of service, bringing goods into the City, and/or deriving profit within City limits, you are engaged in business within Aspen and therefore, a business license is required.

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Business Navigator - Hosting a Special Event

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1. How do I rent a City park?

Renting City facilities are done on a first come, first serve, basis and are subject to certain fees for each facility.
There are also certain dates and times where particular sites are unavailable for exclusive rental.
You can get started with your reservation on the City's own Parks Reservation Requests portal.

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Business Navigator - Moving / Changing / Enhancing Your Business

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1. When do I need to update my business license and sales tax information?

If one or more of the following occurs:

Business moves
Mailing address changes
Business or trade name changes
Business is sold or purchased
Corporation merges with another corporation
No longer in business
Business type changes

2. My business is moving locations. What should I be aware of before I start to move?

You will need to update your business license.
Your new location will have to receive zoning approval.
If you are changing the location or type of your business, it may be subject to different standards, restrictions and fees, depending on the zone in which it is located and the type of the new business.
Applicants are encouraged to check with the planner of the day at 970-429-2764 with zoning questions, but you can determine which zone your business property will operate in by referring to the City of Aspen Zoning Map.

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Business Navigator - Sales & Lodging Tax

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1. What are the due dates and monthly filing requirements?

Monthly returns are due on or before the 20th day following the end of the reporting period.
If monthly tax is less than $10, taxpayer may file annually or monthly.
If monthly tax is $10 or more, taxpayer must file monthly and continue to file monthly the rest of the calendar year.

2. When preparing my sales tax return, what supporting documents for my deductions should I retain?

Non-taxable service sales: Invoice should clearly denote the type of service performed.
Sales to other licensed dealers for purposes of taxable resale: Certificate from buyer’s home state documenting buyer is a wholesaler.
Sales shipped out of city: Shipping documents that can be traced to invoice. Shipping receipts should include individual/company where item was shipped, address and invoice number. Invoice should include purchaser’s name and shipping address.
Sales to governmental, religious and/or charitable organizations: Valid exemption certificate from buyer’s home state or a letter from IRS indicating exempt status, including name of organization and employer identification number (EIN). Note: In order for purchases to be tax exempt, the organization must be conducting regular religious, charitable, scientific, literary, or educational business. For example, a church that has tax exempt status would have to pay applicable sales and lodging taxes to a hotel if church members are on a ski vacation, even if the lodging services were paid with a church check.

3. If my business is service oriented, would I ever need to collect sales tax?

Service oriented businesses generally do not need to collect sales tax.
Persons engaged in the business of rendering service are consumers, not retailers, of the tangible personal property which they use incidentally in rendering the service.
If, in addition to rendering service they regularly sell tangible personal property to consumers, they are retailers with respect to such sales and they must obtain a license, file returns, and remit tax on such sales.

4. I over collected sales tax on several transactions. How do I account for this excess tax on my return?

Excess tax is accounted for on line 6 of the sales tax return.
No retailer may retain any tax collected in excess of the tax computed, and should report the excess collections on the return for the period in which it was collected and include it in the calculation of tax due.

5. What do I do if a purchaser insists they are exempt from tax but cannot produce the appropriate documentation?

If a dispute arises between a retailer and a purchaser who claims a sale is exempt from tax, the retailer must collect and the purchaser should pay the tax.
The purchaser can submit a claim for refund to the City within 60 days from the date of purchase.
Any refund will be issued directly to the purchaser.

6. Why does Aspen have a lodging tax and how much is it?

Lodging tax, otherwise known as a visitor benefit tax, was enacted by the City Council for the promotion of tourism and transportation services within the Roaring Fork Valley.
A special fund, the City Tourism Promotion Fund, was created and 25% of the monies goes toward transportation while the other 75% goes toward tourism promotion. Funds dedicated to transportation services pay for regional transit services provided by the Roaring Fork Transportation Authority (RFTA) and for local public transportation within the City.
Funds dedicated to tourism promotion are appropriated by City Council to a professional marketing entity for advertisement, promotion, etc., which is currently the Aspen Chamber Resort Association.
The tax is imposed on the leasing or renting of rooms or other accommodations in commercial lodging establishments.
The person who is renting the accommodations is required to pay the tax and the person from whom the accommodations are rented is required to collect and remit the tax to the City.
The lodging tax is 2.0%.

7. If I rent my house on a short-term basis, for example, through a vacation website or property management company, am I required to collect and remit sales and lodging taxes?

Yes, if you rent your home on a short-term basis, you are required to collect and remit sales and lodging taxes to the City.
A short term rental is defined as any period that is less than 30 days.
The total combined sales and lodging tax rate for a traditional lodge in Aspen is 11.3%. A short-term rental property lodge will have to collect and remit:
- an additional 5% excise tax on nightly stays if the property is either an "owner occupied" or "lodge exempt" property; or
- an additional 10% excise tax on nightly stays if the property is a "classic" (investment property or second homeowner property).

8. My lodging establishment charges a civic assessment / convenience / booking / service fee on each booking. Is that subject to sales and lodging tax?

Yes, you must collect sales and lodging taxes on such fees.
It is considered part of the room charge and is not exempt from taxes.

9. Will I ever get audited?

Possibly. Since 2009, the Finance Department has a sales and use tax audit program.
The audit period includes all reporting periods with due dates which fall within the 36 month period preceding the date of the notice of audit.

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Business Navigator - Transportation Impact Analysis

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1. What is a Transportation Impact Analysis?: A Transportation Impact Analysis, or TIA, assesses the transportation impacts of proposed projects on surrounding and supporting transportation infrastructure and services. A TIA determines if the adverse effects constitute significant impacts, and, if so, how the significant impacts can be mitigated.

2. Why does the City of Aspen require a TIA?: City of Aspen Ordinance #8 of 2014 adopted the TIA process with the goal of providing a technical approach to transportation impact analysis for development projects within the City that is simple, consistent, and fair while ensuring that the City continues to meet its longstanding goal of limiting trips over the Castle Creek Bridge at 1993 levels.

3. How do I know if my project is exempt, minor or major and what will be required?: See Table 1 on page 7 of the TIA Guidelines document for a simple means of determining your project category. If your project is exempt, nothing further is required. Should your project be considered minor, you will need to complete a level one TIA. Major projects must complete a level two TIA. Projects that fall into more than one category will be subject to the highest requirement.

4. What is the Process for a Level One (Minor) TIA?: A Level One TIA requires that the project determine its trips generated using a simple excel-based tool. The project will also be required to use the same tool to determine which measures it will use to mitigate those trips. This information must be submitted as part of the land use application, along with a narrative report. Detailed information on this process can be found on page 12 of the TIA guidelines document.

5. What is the Process for a Level Two (Major) TIA?: A Level Two TIA will require, at a minimum, a site plan review, trip generation capacity analysis and the use of the TDM/MMLOS tool to determine trip mitigation. The contents of a Level Two TIA will vary based on the nature of the proposed project. Please see page 20 of the TIA Guidelines document for more information.

6. Why is a narrative required?: The accompanying narrative explains why certain mitigation methods were chosen, and ensures that a project is utilizing the most appropriate mitigation measures. The narrative should also outline the proposed monitoring system, which is not addressed in the excel-based tool. Make sure the items addressed in your narrative match your selections in the tool.

7. What is TDM?: Transportation Demand Management (TDM) is the application of strategies and policies to reduce travel demand (specifically that of single-occupancy vehicles).

8. What is MMLOS?: Multi-Modal Level of Service (MMLOS) evaluates the safety and quality of access and flow for transit, pedestrians and bicyclists.

9. Can I pay a fee or buy an item as mitigation?

The City of Aspen’s preference is that trip mitigation be achieved via the mitigation measures identified in the TDM and MMLOS toolkits. However, there is also the opportunity for capital and operational/maintenance contributions should they make sense for a specific project, or if a project exhausts all other mitigation options.

These types of contributions will be assigned credits as per the most recent information in the TIA Guidelines document and must be approved by City of Aspen Transportation and Engineering staff. More information can be found on page 14 of the TIA Guidelines document.

10. How can I determine which measures will work for my project?

Read through the TDM and MMLOS glossaries located in the TIA Guidelines document. Short definitions of various measures are also found in the MMLOS and TDM tool by hovering over the measure. When considering measures, think about who will occupy your project and what measures make sense for them.

Also consider the surrounding neighborhood and proximity of various services. Look at any deficiencies in the area that you may be able to improve, both for your residents/customers and others. Finally, contact the appropriate staff if you need to discuss a measure in detail.

11. What if I don’t know what businesses will be in the building once my project is complete?: If your project lacks specific tenants, you should take care to select measures that make sense for the general type of use proposed. For example, if you know it will be a retail space but you have not yet selected a specific tenant, select measures that will serve retail type uses, such as subsidized bus passes or bike share memberships.

12. Can I receive credit for items currently in place?: The TIA process is meant to provide improvements to existing conditions. Therefore, infrastructure and/or programs currently in place will not receive credit. Improvements to existing infrastructure and/or programs are generally eligible for credit. Examples include an increased bus pass subsidy or an improvement to an existing bus stop.

13. Can I receive credit for a measure more than once?: Measures are eligible for credit only once. For example, an employee vanpool may receive credit as a TDM measure for “employee vanpool” but may not receive concurrent credit as an employee vanpool and an employee shuttle. Be sure to read the definitions of specific measures to assist in your selection.

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Car To Go: Corporate Memberships

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1. What is Car To Go?: Car To Go provides its members with access to a fleet of hybrid vehicles parked around Aspen. Cars are owned, maintained and insured by the City of Aspen. Both individual and corporate memberships are offered. For more information please call 970-920-5066.

2. What is a corporate membership?: A Car To Go corporate membership is a low cost, time-saving alternative to owning and operating a company fleet and/or managing a mileage reimbursement program. With a corporate membership, your business can access a fleet of small and mid-size sedans, SUVs and even a pickup truck. Use the cars for meetings or site visits. For more information please call 970-920-5066.

3. How do my employees access cars?: Once you’ve become a corporate member, employees simply complete a short application and orientation. Vehicle reservations take just seconds and can be made via internet or phone. For more information please call 970-920-5066.

4. What next?: To get going, email or call the Car To Go office at 970-920-5066.

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City of Aspen Grants FAQ

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1. Does the City of Aspen Grants Program fund general operating requests?: Yes, general operating requests are considered.

2. Which documents are required to be uploaded within the grant application?

Two most recently filed Form 990s
IRS Determination Letter indicating tax-exempt status
Balance Sheet
Income Statement (also called a profit and loss report)
Program Budget/ Operating Budget
Professional financial review documentation (only for cash amount requests greater than $50,000)

3. What is the maximum request amount for one organization?: The maximum amount any organization may request (In-Kind and Cash request) is $100,000. Any grants submitted for a higher amount will be automatically reduced to this cap.

4. Does my organization need to acknowledge the grant?: We do not require organizations to acknowledge the grant. However, if you would like to acknowledge the City of Aspen’s support, please contact us by email at grants@aspen.gov.

5. What makes a good application?

It is the content we care most about, so please don’t spend too much time formatting your answers:  

Clear language and concise information that is easy to understand
Being clear about your project outcomes and alignment with the City of Aspen Grants Program Strategic Focus Areas and Philosophy
Uploading all required documentation

6. What are the eligibility requirements to apply through the City of Aspen Grants Program?: Please read 2024 City of Aspen Grants Program Eligibility and Rules (PDF) for more information.

7. Does the City of Aspen Grants Program fund capital campaigns, fundraisers?

All organizations must refrain from using grant awards for capital campaigns (Capital/infrastructure projects) and Fundraising events.

Please read the 2024 City of Aspen Grants Program Eligibility and Rules (PDF) for more information.

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City of Aspen Grants FAQ - Grantee Portal

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1. How do I create an account?

Head to the Grantee portal. New applicants should select “create an account.” Past grantees can log in with their username (email) and password, or select “reset or create new password”.

If you need more information, please visit https://www.aspen.gov/1532/How-to-Apply.

2. I haven’t received the email with the link to claim my account. Where is it?: Check your spam folder, or email us at grants@aspen.gov. You should receive your email within 3 business days.

3. Why does it take up to 3 business days to register an account?: When you create an account, there is a back-end administrative process that eliminates duplicate records in our system. Depending upon the volume of new accounts created, this process could take up to 3 business days. We are confident that keeping our database clean and accurate will help us be more responsive and helpful to all our stakeholders in the long run.

4. How do I navigate through the grantee application portal?: Grantee Portal User Guide (PDF)

5. How do I add another person to my organization account?: Please contact us by email at grants@aspen.gov.

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Electric

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1. Do we need to call you if we are digging?: No. It is required that you contact the Colorado 811t for a line locate. This is for your safety and for the protection of electric transmission lines. Call 811 to schedule a locate.

2. What if we have a power outage or other electric related emergency?: We are on call 24 hours a day. If you need to contact us after hours, please call City Dispatch at 970-920-5310.

3. How do I schedule a line locate?: Call 811 to schedule your line locate. They will need address of location, on-site contact name and phone number.

4. How do I sign up for new electric service?: Call the Utility Billing Office at 970-920-5030 or 970-920-5031.

5. How do I apply for Photovoltaic (PV) Installation?: For more information on Photovoltaic Installation, see the Application for Photovoltaic (PV) Installation (PDF). For more information, please call the Electric Department at 970-920-5148.

6. How do I request a transformer upgrade?: Call the Electric Department at 970-920-5148 and ask for Ron Christian.

7. How do I get a new electric meter?: Call the Utility Billing Office at 970-920-5030 or 970-920-5031.

8. Who do I contact with billing questions?: Call the Utility Billing Office at 970-920-5030 or 970-920-5031.

9. Who do I contact if I want a banner hung over Main Street?: For more information about Main Street banners, see Engineering’s policy, procedures and application.

10. If I see a street light out who do I report it to?: Call the Electric Department at 970-920-5148, or, submit an online report.

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Engineering

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1. How do I find Service Area Costs?: Please refer to the Residential ECU Calculator for your Service Area Cost. You can also reach us at CMPhelp@aspen.gov to determine your specific service are charge.

2. What is an ECU?: Potential water unit assigned to every fixture on your property that determines your tap size & monthly utility bill.

3. How is my tap fee calculated?: Service Area Charge x the ECUs = Final Tap Fee

4. What can I expect during my final inspection?: CoA representative and contractor or project representative will walk the property to count fixtures, bedrooms, hose bibs, etc. as well as, landscape area to assess the built conditions compared to the original Utility Connection Permit.

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Engineering - New Castle Creek Bridge

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1. What are the challenges of rebuilding the existing Castle Creek Bridge?

The existing Castle Creek Bridge can’t be widened due to the current width of the highway leading into the S-Curves.
It would be 18 to 24 months of actual bridge construction.
Power Plant Road would not be usable below the Castle Creek Bridge during reconstruction, so it would need to be widened and relocated to the north.
The existing bridge does not meet our existing capacity standards, so CDOT may opt for a bridge in the proposed alignment.
S-Curves limitations would still exist.

2. If we proceed with the Preferred Alternative, what’s next?

The City of Aspen is working closely with FHWA and CDOT to determine the next steps.
Aspen voters need to approve using the right-of-way over Marolt-Thomas Open Space for exclusive bus lanes instead of a light rail.
In order to move forward, CDOT requires Aspen City Council to validate its support for the project by passing a resolution stating high-level backing.
The ROD will need to go through a standard reevaluation process to affirm there are no significant changes in the social, economic, and physical environment.
A project leadership team and project working groups will be formed to advise and make technical recommendations and decisions.
The City of Aspen has approved staff time and funding ($8.5 million through 2026) to support the initial design process.
The project needs to get on the CDOT Transportation Planning Region list of priorities.
Project design kicks into the next phase. This is a two to three-year design process.
Community outreach and engagement will be ongoing through the design process to gather community input on project components and design elements (i.e.: pedestrian infrastructure, aesthetics, open space planning).
Community support for the ROD would allow the City of Aspen to apply for grants from federal funding sources.

3. What are the cost estimates and funding sources for the Preferred Alternative?

The plan implementation cost was last estimated in 2016 and is listed below. Construction costs have increased significantly since 2016.

With bus lanes, the capital cost would be $102 million with an operation and maintenance budget of $3.2 million annually.
With a light rail, the capital cost would be $428 - $527 million with an operation and maintenance budget of $6 million annually. The light rail would run from the airport to Rubey Park.

A new estimate will be sought during the plan development phase of the project.

Funding for the plan will be a combination of local, state, and federal dollars. However, we won't know the specifics until there is consensus in the community on the path forward for a new bridge.

4. What would the impacts to the community be during the construction of the new bridge, land bridge(s), and new road?: Most of the impacts of building the Preferred Alternative would be isolated to the adjacent properties of the new bridge. General traffic would follow through the existing S-Curves so that the impacts to this group would occur during the intersection construction at 7th and Main Street, and the construction associated with the tie-in to the existing highway east of the roundabout.

5. Why can’t one of the other alternatives be considered instead of the Preferred Alternative?

The current Castle Creek Bridge was built in 1961 and designed to last 75 years. The Castle Creek Bridge is nearing the end of its useful life and the City of Aspen believes the choice before the community is to either:

Build the Preferred Alternative; or
Don’t build the Preferred Alternative.

If the community does not want to build the Preferred Alternative AND wants to explore another alternative, it will require opening the Record of Decision (ROD) or creating a new ROD. It is estimated, in 2022 dollars, that the process would cost approximately $7-8 million and take four to eight years to complete, depending on which of the other alternatives the community would want to pursue.

6. Can we build a tunnel so that we maintain the open space and trail connections?: The Record of Decision (ROD) calls for a land bridge of 400 feet. The 400-foot land bridge (or perhaps two shorter land bridges), cannot be increased in size because a larger land bridge, or tunnel, would require specific ventilation and fire suppression systems. Additionally, building a long tunnel would add significant cost to the project.

7. Can we proceed with a light rail now?: It is theoretically possible to proceed with light rail now, as Aspen voters approved this in 1996 and the 1998 Record of Decision (ROD) allows light rail. However, the construction and operating cost of light rail are significantly greater than a bus system. Additionally, rail systems are not as scalable as bus systems. For example, during an event like Food & Wine, it would be difficult to add train cars to accommodate the crowds, and comparatively easy to add buses.

8. How much does light rail cost?: While the City of Aspen doesn’t have a firm figure, we believe it will cost more than $100 million to include light rail. It is difficult to imagine a time when light rail would be affordable for a community of our size.

9. Would the connection to Cemetery Lane remain?: Yes. The portion of Highway 82 from Castle Creek Bridge to Cemetery Lane would remain. The traffic light at Cemetery Lane would be removed. The portion of Highway 82 that starts at the intersection of Cemetery Lane and goes to the roundabout would be removed, and the reclaimed land would become open space. The trail along that portion of Highway 82 would also remain.

10. Why is it important to Aspen residents to have a second bridge to get in and out of Aspen?

There are several reasons why implementing the Preferred Alternative, including a second bridge, could be helpful to Aspen residents:

In the event of a wildfire, mudslide, or other natural disasters, an evacuation of Aspen could be necessary. Currently, the primary evacuation route is the Castle Creek Bridge. Adding a new bridge would double the number of evacuation routes for automobiles and triple the number of lanes available for evacuation.
Where there are now good-paying jobs down the valley, it is possible that some workers who currently travel to Aspen each day for work would decide they could work down the valley instead and avoid commuting through Aspen traffic each day. That could have a negative impact on the services available in Aspen.
Because the Castle Creek Bridge was built in 1961 and is nearing the end of its 75-year design life, the bridge will continue to require major repairs. Having a new second bridge would allow residents to go down the valley without significant construction delays.

11. Is the current Castle Creek Bridge safe?

Yes, the current Castle Creek Bridge is safe. As we get closer to the end of its useful life, repairs will be more frequent.

A good analogy for how bridges age is that they are like a paperclip: you can bend it and twist it and then it hits a point when it breaks.

When the Castle Creek Bridge starts to deteriorate, the first step will be to limit the weight of vehicles that go across the bridge – so heavy construction vehicles, large delivery trucks, big fire trucks, and buses will be the first to be prohibited from crossing the Castle Creek Bridge when and if the condition of the bridge warrants weight restrictions.

12. Have other bridges in our community ever had weight restrictions?: Yes. In the early 2000s, weight restrictions were placed on the original Maroon Creek Bridge. The first Maroon Creek Bridge was built in the late 1800s and was opened to train traffic in 1888. Automobiles started using the original bridge in the 1920s. In the early 2000s, the Maroon Creek Bridge was temporarily closed to truck traffic because of cracks in the base of the bridge. In 2005, construction of the new Maroon Creek Bridge began. The current Maroon Creek Bridge opened in July of 2008.

13. When was the Castle Creek Bridge last inspected? What is the condition of the current Castle Creek Bridge and when will it be inspected next?: The Castle Creek Bridge was last inspected on September 7, 2022. The bridge was rated 50.3 out of 100. The Colorado Department of Transportation (CDOT) rates bridges as “Good”, “Fair”, and “Poor”. A 52.4 rating is “Fair”. Anything below 50 is considered Poor. It is expected that the Castle Creek Bridge will be inspected next in the spring of 2023.

14. Can the current Castle Creek Bridge be repaired?: The current Castle Creek Bridge can be repaired. However, the repair would be limited to the superstructure, including elements such as beams and deck. The substructure, which includes piers and abutments, would remain. This process could take 18- 24 months. Some of the repairs could require the closing or rerouting of Power Plant Road. Please note this is for the repair work, not replacement work.

15. If Castle Creek Bridge needs to be repaired or replaced in the same location, what is the expected duration of that project?: It is expected that repairs of the superstructure of the current Castle Creek Bridge would take 18 - 24 months. Replacement of the substructure bridge elements such as the piers and abutment are not included in this estimate.

16. If the Preferred Alternative is built, will the old Castle Creek Bridge be transferred to the City of Aspen?: If a new bridge over Castle Creek is built as part of the implementation of the Preferred Alternative, after CDOT repairs the current Castle Creek Bridge, they will ask the City of Aspen to take over the old Castle Creek Bridge - and the City of Aspen would need to accept the bridge.

17. What is a Record of Decision (ROD)?: It is a document issued by a federal agency that:
1) Is the conclusion of the National Environmental Policy Act’s (NEPA) Environmental Impact Statement (EIA);
2) Contains and describes the Preferred Alternative (PA) and the process of selecting the PA;
3) Represents a go-ahead from the federal government to the state government that a project can proceed

18. Why do we have to talk about this now? Life was just starting to get back to normal!: City Council asked us to restart this community conversation. Two of the primary drivers are:
1) Climate change has created warmer and drier conditions that has led to a longer and more active fire season- so the likelihood of Aspen needing to evacuate has increased significantly since the 1998 Record of Decision (ROD)
2) The Castle Creek Bridge is nearing the end of its useful life.

19. What would the impacts to the community be during the construction of a new bridge, land bridge(s), and new road?: Most of the impacts of building the Preferred Alternative would be isolated to the adjacent properties of the new bridge. General traffic would follow through the existing S-Curves so that the impacts to this group would occur during the intersection construction at 7th and Main Street, and the construction associated with the tie-in to the existing highway east of the roundabout.

20. How much will building the entire Preferred Alternative cost?: The cost for the project was estimated in 2016 with bus lanes the capital cost was $102 million. With light rail, the capital cost was $428 - $527 million. The estimates are from 2016 and the cost in today's dollars will be considerably higher.

21. Who is going to pay for the design and construction of the project?: The project will be paid for with a combination of local, state and federal funding. The exact funding source breakdown would need to be identified later in the process.

22. How will the residents from Cemetery Lane and McLane Flats get to the hospital and schools?: Residents will turn left at the current intersection on the existing Highway 82 and right on 7th Street (thought the S-Curves) and then right onto the new Highway 82 alignment to head out of town.

23. What is Pitkin County and Snowmass Village's role in this project?: Both have been included in these discussions for years as part of the Elected Officials Transportation Committee. Both will be included as stakeholders during future conversations during the upcoming design phase.

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Engineering - New Castle Creek Bridge - Preferred Alternative

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1. What is the Preferred Alternative?: A Preferred Alternative (PA) is part of and described in a Record of Decision (ROD). An alternative is determined to be the Preferred Alternative if it best meets the purpose and need of the project. The Preferred Alternative is determined during the environmental review process and documented in the Record of Decision.

2. Why was the Preferred Alternative chosen?

CDOT and the FHWA determined that the Preferred Alternative met the project need, intent, and 10 objectives.
Increases future transit options like trackless trams or driverless buses.
Provides better emergency access and evacuation routes.
Reduces accident rates on the S-Curves.
Increases transit capacity while decreasing transit time with continuous bus lanes from the roundabout to downtown.
Eliminates the S-Curves so traffic will move more smoothly without the two, ninety-degree turns.
Creates direct access in and out of town due to a straighter alignment.
Creates an open space corridor connecting Marolt-Thomas Open Space to the Aspen Golf Course.
Creates a trail connection from the Marolt Bridge to the golf course that is uninterrupted by roadways.
Decreases traffic and congestion in the West End and Cemetery Lane neighborhoods.

3. What was the process for developing the 43 different alignment and lane configuration alternatives?: The National Environmental Policy Act (NEPA) process for the State Highway 82 (SH 82) Entrance to Aspen project began in January 1994. A Draft Environmental Impact Statement (DEIS) was released for public review and comment in August of 1995. The DEIS evaluated three alternatives between Buttermilk and Maroon Creek Road, and seven alternatives between Maroon Creek Road and the intersection of 7th and Main Street. As a result of comments on the DEIS from community members and other local partners, the Colorado Department of Transportation (CDOT) expanded the analysis to include new alternatives and extend the project limits to Rubey Park in Aspen. The Supplemental Draft EIS (SDEIS) evaluated three additional alternatives between Pitkin County Airport and Rubey Park. The SDEIS was released in July of 1996. In August of 1997, the final EIS was released. The Record of Decision (ROD) was developed as an output of the final EIS. The ROD, which includes the Preferred Alternative, was released in August of 1998.

4. What challenges won’t the Preferred Alternative solve?

The Preferred Alternative is the approved option; it is not a silver bullet.

Travel times for general-use vehicles will improve by a couple of minutes, but will not solve the traffic or congestion problems.
The Preferred Alternative will increase travel times from Cemetery Lane to the hospital, Aspen schools, and Aspen Highlands.
The Preferred Alternative requires the existing Castle Creek Bridge to be repaired and eventually replaced to provide traffic access to Cemetery Lane and McLain Flats. It will also serve as a second exit from town.

5. What travel modes were reviewed before the Preferred Alternative was selected?

Nine travel modes were analyzed before the Preferred Alternative was selected. These included:

Unproven Technology: Transit systems that were under research and development at the time. They were screened out at the reality check level, as one of the criteria required modal options to be in revenue service to pass the reality check screen.
Personal Rapid Transit: A public transit mode using small, automated vehicles operating on a network of dedicated guideways.
Commuter Rail: A heavy rail system (not a light rail) that requires a fixed guideway system and a separate right of way.
Wire Rope Systems: Wire rope-propelled systems are like gondolas and chair lifts that require overhead cables and pole supports. Note: After the ROD was developed, wire rope systems using the drive under passenger cabins were developed (ex. Doppelmayr Cable Car). The capacity and trips that can be served by this technology are limited.
Guided Busways: The mechanically guided bus system evaluated in the EIS operates in a U-shaped concrete track that guides the bus without help from a driver. A driver controls the speed and deceleration of the bus. This option was evaluated in more detail in earlier Aspen to Snowmass transportation projects. From a comparative evaluation, the mechanically guided busway was a relatively high-cost option versus the self-propelled bus and electric trolley technologies. This option was screened out at the comparative screening level based on the project objectives and key issues including cost, maintenance, and community acceptability. Since the ROD, new applications for guided buses have been developed using optical markings in the roadway and radar guidance. The new applications for guided buses involving optical markings will not work in winter conditions.
HOV: A managed lane that allows high-occupancy vehicles (HOVs) during all day and/or peak-hour. HOVs are self-propelled vehicles having a minimum of two or more passengers including the driver in the vehicle.
Self-propelled buses: Two general types of self-propelled buses were considered (diesel, natural gas, and now electric). Self-propelled buses can be run in mixed traffic or in a separate managed lane. This option passed the comparative screen and is a component of the Preferred Alternative. It comprises the initial phase transit system.
Electric Trolley Buses: Electric trolley buses are essentially the same as self-propelled buses, but are propelled by an electric motor and obtain power from two overhead electric wires. Electric trolley buses are rubber tired and operate in mixed flow conditions.
Light Rail Transit (LRT): LRT is a mode that runs on standard gauge rail. LRT can operate in a lane next to general traffic or even in the same lane (e.g., RTD in downtown Denver). LRT operates most efficiently in a separate, dedicated right-of-way. Power is provided by an overhead electric system in mixed flow conditions by either overhead electrical wires or a third electrified rail when they run in a separate right-of-way period. This option passed the comparative screen and is a component of the Preferred Alternative. It comprises the final phase transit system. This can be implemented now, however the costs of this system outweigh the available funding.

6. Did the community vote to approve the Preferred Alternative?

The community did not vote on the Record of Decision (ROD) or the Preferred Alternative that is included in the ROD.

The foundation of the Preferred Alternative, as described in the 1998 ROD, was the 1996 voter approval of all of the elements that became the Preferred Alternative - such as the right of way through the Marolt and Thomas properties - with one exception: the 1996 vote approved two lanes for all vehicles, one in each direction, and light rail.

In the 1998 ROD, the Preferred Alternative included an interim step before a light rail, allowing for a light rail system to be developed initially as exclusive bus lanes if local support and/or funding were not available. While the 1998 ROD, which contains the Preferred Alternative, was approved by Aspen City Council, the Pitkin County Board of County Commissioners, and Snowmass Town Council, Aspen voters still need to approve the use of buses because buses were not included in the 1996 ballot language - only the light rail.

7. Will there need to be another vote to move forward with the Preferred Alternative?: Yes. In a 1996 election, Aspen voters authorized Aspen City Council to convey the right of way across the Thomas Property for a two-lane highway, one lane in each direction, and a corridor for light rail. The Aspen voters will need to approve the use of buses over Marolt and Thomas properties. The specific timing of a vote has not been determined.

8. How long will it take to construct the Preferred Alternative, including a new bridge, land bridge(s), and new road?: The process for design and construction could take up to 12 years.

9. What elements of the Record of Decision have been implemented?

The Record of Decision was intended as a phased approach. Elements that have been completed as of 2022 include:

Maroon Creek Bridge.
Roundabout.
Pedestrian overpasses over Maroon Creek and Castle Creek Roads.
Harmony Road underpass and intersection improvements.
Owl Creek Road realignment and new signals at Highway 82 at Buttermilk Mountain.
Main Street bus lane addition.
New signals on Highway 82 at Buttermilk.
Conveyance of right-of-way. In 1996, Aspen voters approved an easement across Marolt-Thomas Open Space for two lanes and a light rail in exchange for Mills Ranch property as open space.
Transit Management Program. Programs and policies encourage people to use the bus, bike, or walk.

In addition, the City of Aspen implemented additional programs with the intent of increasing the use of alternative modes of transportation. These include:

Main Street bus lane.
Roaring Fork Valley vehicles car share program.
Carpool matching and parking programs.
Transportation Options Program that provides grants and other benefits to employers.

The next phase of the ROD is the Highway 82 realignment and a new Castle Creek Bridge.

10. What portions of the Record of Decision (ROD) are still outstanding?

Parking Structures
Open Space connection to Aspen Golf Club
Land Bridge
The Castle Creek Bridge
Right of Way improvements on Main Street

11. Does the City of Aspen need to acquire a right of way through Marolt and Thomas properties to build the Preferred Alternative?

No.

First, in 1981 the right of way was platted across the Marolt property for the extension of Highway 82. In 1996, voters approved using the right of way through the Marolt and Thomas properties for a two-lane parkway, one lane in each direction for any vehicle, and light rail. The 1996 voter approval included a provision to replace the Marolt and Thomas open space with open space of equal value and equal or more significant acreage to replace any net loss in open space. Mills Property, 39.6 acres of open space located along the Roaring Fork River behind the Brush Creek Intercept Lot, was acquired to fulfill the replacement requirement.

12. Why are CDOT and the FHWA involved?: CDOT and FHWA are involved in the New Castle Creek Bridge project because Highway 82 is a state highway that also receives federal funding. Both organizations have to be involved in the decision making process. SH 82 is part of the National Highway System. In addition, SH 82 crosses federal waters (Maroon Creek and Castle Creek), which mandates that the FHWA be involved. While Aspen voters can veto or accept whatever ballot issues arise related to the Entrance to Aspen, the state and federal governments’ process is to produce a Record of Decision (ROD) with a Preferred Alternative that identifies and mitigates environmental impacts.

13. I really like one of the other alternatives. Why can't I have one of those?: Because Castle Creek Bridge, built in 1961 and designed to last 75 years, is nearing the end of its useful life, we believe the choice before the community is:
1) Build the Preferred Alternative (PA); or
2) Don't build the Preferred Alternative.
However, if the community does not want to build the preferred alternative AND wants to explore another alternative, it will require opening the Record of Decision (ROD) or creating new ROD. It is estimated, in 2022 dollars, that that process will cost about $8 million and take four to eight years to complete, depending on which of the other alternatives the community wanted to pursue.

14. What was the process of choosing the Preferred Alternative (PA) that is described in the 1998 Record of Decision (ROD)?: The Federal Highway Administration (FWHA) and the Colorado Department of Transportation (CDOT) chose the Preferred Alternative (PA) because they found that it best met the 10 Project Objectives the community and elected officials identified and it fulfilled the project’s purpose and need. The Preferred Alternative was chosen after years of analysis which took into account such things as traffic congestion, traffic forecasts, safety, the environment, and costs, to name just a few of the considerations.

15. Can the Preferred Alternative be modified?: Yes and no. It depends on the extent of the modification. Small design changes can be handled through a reevaluation however larger changes such as use and alignment would require a new Record of Decision.

16. Are any properties impacted by the Preferred Alternative?: Some residential properties will be impacted. The City does not know the precise location of the bridge and the extent of the impact to residential properties until there has been further design and additional study of the Preferred Alternative, which is the next step that has been authorized by Council.

17. What is the process for acquiring properties and is this included in the project cost?: Property acquisition will follow the federal Uniform Act process. In most cases, the first step in acquisition is determination of value through appraisal of all real property that needs to be obtained for the project. Acquisition of real property can include the entire parcel, only a portion of the property, or a specific type of interest such as a permanent or temporary easement.

18. Does there need to be another vote to change the Marolt-Thomas right of way usage to buses per the first phase of the Preferred Alternative? If so, who gets to participate in the vote?: Yes. According to the City's Attorney's Office, the City of Aspen voters will need to approve the uses of buses on the right of way. Currently the right of way usage only includes a general purpose lane in each direction and the use of light rail.

19. When would a vote for this project occur?: The Aspen City Council will decide when it is optimal to put the project on the ballot.

20. What will happen to the 8th Street bus stop?: Transit stop locations and routes will need to be evaluated to determine the needed services for these neighborhoods.

21. What will the 7th Street intersection be like?: There will be a light at this intersection however how the intersection will look will need to be evaluated at a later stage in the project

22. How will people access the Holden-Marolt Museum?: This design detail has not been finalized, however, there will be vehicle and ADA access to the museum.

23. Where will the pedestrian paths and winter trails on the Marolt-Thomas open space be located or moved to?: This design detail will be developed during the schematic design development. The City of Aspen plans to work closely with the Open Space and Trails Board as well as the Parks Department and the community to develop a plan for the summer and winter trails.

24. Would it be possible to include more than one land bridge?: Yes. The possibility of two land bridges is being considered.

25. How will emergency first responders get to Cemetery Lane from the hospital? Will they have to go all the way to 7th and take a left and go through the S-Curve? If so, won't this be longer?: They will go to the 7th/Main Street light and take a left onto 7th to go through the S-Curves. During the next phase of the project, a traffic study and origin and destination study will provide additional information about the specifics related to the future traffic timing.

26. Will the Preferred Alternative solve the congestion and traffic problems?: It will not solve congestion. It is a transit-oriented solution that will improve transit timing.

27. How will the new highway impact the experience or the view planes have coming into Aspen?: It will impact the experience of driving into Aspen. Exactly how will be determined by the final design and construction plans.

28. Why aren't we looking at 4 lanes instead of just 2?: An option for four lanes was considered during the review of the 43 options considered during the Environmental Impact Statement. Four lanes of unrestricted traffic didn't meet the community-based planning goals and because it didn't include the incentive for transit and carpooling which are critical to maintaining the 1993 traffic levels.

29. If the City of Aspen doesn't approve the project what will happen?: CDOT will make sure the traveling public is safe at all times and will do so in a fiscally responsible manner.

30. Will the current Castle Creek Bridge still be used? If so, will it be repaired?: Yes. The current bridge will be the way the Cemetery Lane and McLane Flats residents get into town. Once the new bridge is built the original bridge will be repaired.

31. What will happen to Power Plant Road?: If the Preferred Alternative is built Power Plant Road will remain the same. If the existing bridge is reconstructed it will need to be rerouted and rebuilt do accommodate traffic during construction that could be from 18-24 months long.

32. How long would it take to build the Preferred Alternative?: The project to develop design documents and build the Preferred Alternative is estimated to be 8-12 years.

33. Would the existing bridge be useable while the Preferred Alternative was built?: Yes. CDOT will continue to do repairs to keep it safe for the traveling public.

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Engineering - New Castle Creek Bridge - Project History

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1. What are the past key dates for the Entrance to Aspen?

1961 - The current Castle Creek Bridge was built with a maximum lifespan of 75 years (2036).

1995 - The community, Aspen City Council, Pitkin County Commissioners, Town of Snowmass Village Council, CDOT, and FHWA developed the project need, intent, and 10 project objectives.

1996 - 59% of Aspen voters said, “yes” (41% “no”), to authorize a right-of-way over Marolt and Thomas properties for a two-lane parkway and corridor for light rail with a number of stipulations.

1997 - Final Environmental Impact Statement (FEIS) was completed.

1998 - Record of Decision (ROD) was finalized.

2000 - Roundabout construction was completed.

2001 - 54% of Aspen voters said, “no” (46% voted, “yes”), to change the right-of-way over Marolt and Thomas properties for a two-lane parkway and exclusive bus lanes until the community supported light rail funding.

2007 - The reevaluation of the ROD proved the document and plan were still valid.

2007 - Comprehensive community outreach was completed with no clear political consensus on a path forward.

2009 - BRT lanes were implemented from the airport to the roundabout.

2015 - Rubey Park Transit Center was completed.

2018 - 8th Street bus stop improvements and pedestrian safety improvements were completed.

2. What are the 10 project objectives?

Community-Based Planning: An inclusive process focused on limiting vehicle trips to decrease downtown congestion.
Transportation Capacity: Meets future traffic capacity needs, but keeps vehicle trips to the level in 1994.
Safety: Addresses concerns like pedestrian safety and higher-than-average accident rates through the S-Curves.
Environmentally Sound Alternative: Minimizes and mitigates adverse impacts.
Community Acceptability: Fits the character of the community and is aesthetically acceptable to the public.
Financial Limitations: Realistic current and expected funding levels and programs.
Clean Air Act Requirements: Limits vehicle trips to manage air quality in accordance with local and national goals.
Emergency Access: Provides an alternative route over Castle Creek for emergency vehicles to access incidents inside and outside of downtown.
Livable Communities: Keeps within the small town character and scale of the Aspen community, which enhances the quality of life for residents and visitors.
Phasing: Provides phasing so future transit options can be accomplished.

3. Who were the project planning partners?

Roaring Fork Valley Residents
Aspen City Council
Pitkin County Commissioners
Town of Snowmass Village Council
Colorado Department of Transportation (CDOT)
Federal Highway Administration (FHWA)

4. What was the expected useful life of the Castle Creek Bridge when it was built?: The bridge was designed for a 75-year lifespan. It was built in 1961, meaning it will reach the end of its design life in 2036. However, current factors could contribute to a shortened lifespan, including that the bridge was never designed for the current volume of traffic. As a result, an increased need for repairs and/or replacement is expected.

5. How were the 10 objectives created?: The 10 project objectives are evaluation criteria for the Entrance to Aspen. They were developed by our community in 1994. While the development process for a Record of Decision (ROD) always includes public participation, it is unusual that community-defined objectives are included in a ROD.
The Draft Environmental Impact Statement (EIS), on Page I-3 of August 1995, further states:
“The objectives were developed based on known problems and concerns related to the State Highway 82 transportation system and corresponding issues raised by the Aspen area community. Consensus on the objectives was developed from the affected agencies, elected officials and staff of area governments, concerned members of the public through a series of individual meetings (community focus groups, open house exhibitions, community leadership workshops) and a technical advisory committee (TAC) consisting of various local governments and state and federal agency staff.”

6. What was the expected useful life of the Castle Creek Bridge when it was built?: The bridge was designed for a 75-year lifespan. It was built in 1961, meaning it will reach the end of its design life in 2036. Several factors contribute to this lifespan, including that the bridge was never designed for today's volume of traffic. As a result, an increased need for repairs and/or replacement is expected.

7. Why hasn't the Preferred Alternative been implemented if it was created in 1998?: A number of elements of the Preferred Alternative have been implemented since 1998, including the Maroon Creek Bridge, roundabout, pedestrian overpasses over Maroon Creek and Castle Creek Roads, Harmony Road underpass and intersection improvements, Owl Creek Road realignment and new signals at Highway 82 at Buttermilk Mountain, the Main Street bus lane addition, new signals on Highway 82 at Buttermilk, and conveyance of right-of-way. (In 1996, Aspen voters approved an easement across Marolt-Thomas Open Space for two lanes and a light rail in exchange for Mills Ranch property as open space.)

8. Is the Record of Decision and Preferred Alternative still valid?: Yes. To ensure this, they will be re-evaluated again by a consultant team, CDOT and FHWA.

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Foodborne Illness

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1. What is a foodborne illness (FBI)?: A foodborne illness (FBI) is a disease caused by consuming contaminated food or drink.

2. What causes foodborne illnesses?: Foodborne illnesses can be caused by bacteria, viruses, parasites, or toxins. Some of the most common types of diseases are Norovirus, Salmonella, and E. coli.

3. What are the symptoms of a foodborne illness?: The most common symptoms of foodborne illness are vomiting, diarrhea, and fever. In some cases, people may experience severe symptoms, such as bloody diarrhea, dehydration, and high fever.

4. What do I do if I think I have a foodborne illness?

If you are experiencing severe symptoms or have any concerns about your health, please seek medical attention.

If you suspect you acquired a foodborne illness in Aspen, please report it to us at 970-920-075. More information on our reporting process and response can be found here.

5. What is a foodborne disease outbreak?: A foodborne disease outbreak is defined as an incident in which two or more persons experience a similar illness resulting from the ingestion of a common food.

6. Who is at higher risk for severe illness if exposed to a foodborne illness?: Anyone can get a foodborne illness, but certain groups of people are more likely to get sick and to have a more serious illness. This includes adults ages 65 years and older, children younger than 5 years of age, people with weakened immune systems, and pregnant women.

7. How can foodborne illnesses be prevented?: Click here to learn about the four simple steps you can take at home to protect you and your loved ones from foodborne illnesses.

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High Occupancy Vehicle (HOV) Lanes

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1. How do I know where HOV lanes are located?: HOV lanes on SH82 are indicated by a large, white diamond painted on the pavement in the right lane, as well as standard black and white regulatory signs along the roadways. HOV lanes are open from Basalt to Buttermilk.

2. Are HOV lane restrictions enforced 24 hours a day?: No, High Occupancy Vehicle lanes will be strictly enforced Monday through Friday, from 6 to 9 a.m. up valley (to Aspen), and from 3 to 6 p.m. down valley (to Basalt).

3. What is considered to be a High Occupancy Vehicle?: Primarily buses and carpools with at least two people in the car, counting the driver. Yes, kids count too! Motorcycles and alternative fuel vehicles can also use HOV lanes at all times, even if traveling alone.

4. Why does State Highway 82 have HOV lanes?: In 1987, the Environmental Impact Statement (EIS) process began for the section of highway between Basalt and Buttermilk. An EIS is required for most highway projects in order to determine the best transportation solutions and what is best for the environment. Because of the decisions in the study, peak-hour HOV lanes became a part of the SH82 widening plan. HOV lanes encourage carpooling and riding the bus, which helps improve our air quality.

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Human Resources

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1. How do I find open positions and apply for a job with the City of Aspen?: The City of Aspen has an online employment application. To view our current open positions go to the Job Opportunities page.

2. Can I submit my resume as my application?: No, applications that reference “see resume” will be considered incomplete.

3. Will you notify me when a job is posted?: Yes. If you are interested in a job that is not currently being recruited for you can set a Job Alert. To do this select your specific job criteria below and click search. From here you can save the search and create a Job Alert that will notify you by email of new opportunities that match this search criteria.

4. How long until I get notified about the status of my application?: Each positions timeline varies but will follow this general format. Applications that meet minimum qualifications will be forwarded to Hiring Managers. After the closing date, Hiring Managers will review and reach out for phone screens. Once phone screens are complete, an in-person interview will be conducted and an offer will be made shortly after.

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Kids First

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1. How do I find Child Care?: You can contact us, or go online to find licensed childcare. On our home page click on the link to "find childcare ". If you are looking for care in a different region in Colorado go to Colorado Shines for information anywhere in Colorado. If you are looking for a different childcare arrangement such as an au pair, or babysitting while you are visiting Aspen, your best bet is the yellow pages or an online search for other services that are not licensed in Colorado.

2. Why is the cost of childcare so high and how can I get help?

Early Childhood Education is expensive to provide for many reasons; childcare is regulated by the State of Colorado and must follow rules regarding staffing ratios and group size, and teacher qualifications for example that have a direct effect on the budget. Many programs work to improve the quality of their services by lower ratios and group size, or hiring more highly qualified teacher which also costs more money. In our resort area it is very difficult to be competitive in the job market and pay a living wage to staff. Programs also have rent or building expenses.

Financial Aid

Kids First has Financial Aid available to working families who live or work in Aspen's Urban Growth Boundary, who use licensed childcare in Pitkin County and who meet the financial qualifications. You may find that application on this site or ask your childcare provider for one. We can also refer some families to other sources of childcare assistance with different qualifications; if you need some direction email or call us at 970-920-5363.

3. How do I find time for my job and my family?: Kids First and Aspen Family Connections have resources and materials that may help you talk to your employer about your childcare needs. Most employers do not realize how difficult it is for families with young children to maintain stability in both their home and work lives. You may also contact us by email or at 970-920-5363 and ask one of our staff about your particular concern. Most of us have been there and understand how challenging this time is for you.

4. Who do I call about a problem with childcare?: Your first call should be to the director of the early childhood program you are concerned about. They are the person who can do something about the issue and most of them truly want to know your concerns. If you are not satisfied you may contact us about a concern you have; you may also want to call Colorado Childcare Licensing if it is a safety, abuse or neglect issue. Kids First may be reached at 970-920-5363 or email and to reach Colorado Division of Childcare - licensing call 1-800-799-5876.

5. Can you help me start a childcare in my home?: Kids First has information and start up funding if you are interested in running your own business as a family childcare home provider. We welcome your questions, explain the benefits, and guide you through the steps necessary to become licensed. You may also call our local licensing specialist, Mark Lapka at 970-945-9191 ext. 3068 or email for more information and for information about the required pre-licensing training.

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Kids First - Financial Aid

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1. How do I apply for Kids First financial aid for childcare?: The application packet is in the list on the right hand side of this page, as well as all the parts and forms you may need. We have applications at the Kids First office at 215 North Garmisch in Aspen, or your licensed childcare program can also provide it for you.

2. How much financial aid can my family receive?

Families are expected to pay between 10% and 20% of their gross income for childcare. Monthly financial aid a family receives from Kids First is based on a number of factors:

o The monthly/yearly gross income of the family

o Number in the family

o How many children you have in childcare

o How many days a week the child will attend

o The daily rate of your program/child’s classroom

We encourage you to try out the pre-calculator, on this page, to see if you qualify before filling out the complete application.

3. What do I need to complete a Kids First financial aid application?

A copy of your previous year’s federal taxes and W-2s
A copy of all current paystubs
The employer verification form found in the application packet
Completed assets and liabilities form found in the application packet
Completed application

Please see the guidelines for details, or call the office - 970-920-5363

4. How will I receive my financial aid?: Financial aid dollars are given directly to the programs on a quarterly basis, and show up on your tuition statement as a credit.

5. How long does financial aid last?: All families must reapply annually at the May 1 deadline.

6. Do I have to use a certain childcare program?: You may use any licensed childcare provider in Pitkin County. Childcare programs who wish to offer Kids First financial aid must also offer Colorado Childcare Assistance to families.

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Moratoria on residential building and vacation rental permits

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1. What does it mean to put a moratorium on residential building and vacation rental permits?: The moratorium is a legally authorized means for Aspen City Council to delay the performance of a legal obligation. In this case, the moratorium put a temporary pause on the issuance of residential building and vacation rental permits.

2. What do the moratoria affect?

Per Ordinance No. 8, Series 2022, there is a temporary moratorium on the acceptance of any new land use application seeking a development order or notice of approval, and on the acceptance of certain building permit applications for all residential uses in all zone districts within the city of Aspen. The moratorium on residential building permits extends until August 8, 2022.

The moratorium applies to residential properties within Aspen city limits. It does not apply if:

A land-use application for a Development Order or Notice of Approval was submitted to the Community Development Department prior to the final passage of the ordinance and was deemed to be complete by the Community Development Department Director.
A land-use application is seeking a Development Order or Notice of Approval for a project consisting of 100% affordable housing as that term is defined at §26.104.100 of the Aspen Municipal Code, or as may be deemed necessary for the issuance of Certificates of Affordable Housing for a 100% affordable housing project, or as determined by the Community Development Director.
The land use application involves Voluntary Aspen Modern designation processes (has a historic designation) that meet the requirements of § 26.415.025.C and 26.415.030.

Per Ordinance No. 26, Series 2021, there is a moratorium on the issuance of new vacation rental (short-term rental) permits until September 30, 2022.

3. When do the moratoria end?

The moratorium on the issuance of certain residential building permits ends on August 8, 2022.

The moratorium on the issuance of short-term rental permits ends on September 30, 2022.

4. What’s the difference between a vacation rental and a short-term rental?: Per the City of Aspen municipal code, a vacation rental is defined as “The short-term occupancy of a residential dwelling unit by the general public for a fee. A vacation rental shall not include the rental of individual rooms within a residential dwelling unit.” Therefore, a “vacation rental” is also known as a “short-term rental”.

5. I have a vacation rental permit that was issued before December 8, 2021. Am I still allowed to rent out my vacation rental?: If you submitted an application for a vacation rental permit prior to 5 p.m. on December 8, 2021, and it was approved, you may continue to operate under your vacation rental permit until September 30, 2022. We are not accepting additional vacation rental permit applications at this time.

6. Am I allowed to rent out my home as a vacation rental under the moratorium?: The deadline to apply for a vacation rental permit was 5 p.m. on December 8, 2021. If you submitted an application for a vacation rental permit prior to 5 p.m. on December 8, 2021, and it was approved, you may continue to operate under your vacation rental permit until September 30, 2022. We are not accepting additional vacation rental permit applications at this time.

7. What’s the difference between a vacation rental and a long-term rental?: As outlined by the Municipal Code, a vacation rental dwelling unit is considered a vacation rental (short-term rental) if it is rented or leased for a short term period, which is defined as a length of time that is equal to or less than thirty (30) consecutive days without limitation in the following zone districts: Lodging Zone Districts, Commercial Zone Districts, Mixed Use Zone Districts, and Residential Zone Districts.

8. May I still apply for a vacation rental permit?: We are not accepting additional vacation rental permit applications at this time. The exception to this is if a property had a vacation rental permit last year and the ownership changed hands. Then, the new owner can request a permit. Questions? Contact our finance department.

9. What’s the difference between a vacation rental and a lodging rental?

There are a lot of similarities between lodges and vacation rentals (short-term rentals), including:

That they provide accommodations to visitors to Aspen.
That they often provide a range of amenities and services to the guests who are staying in these units.
That both lodges and vacation rentals hold business licenses and pay sales and lodging tax to the City of Aspen.
For both, guests are limited to a maximum stay of 30 days or less.

This is where the similarities end. Lodges are commercial properties, and vacation rentals operate in residential properties. Lodges are generally located in areas of the city (zone districts) that are intended and designed to provide for the impacts of commercial uses. Vacation rentals, being operated in residential buildings or neighborhoods, are often not located in areas that can withstand the impacts of these rentals without burdening neighbors or Aspen’s infrastructure. Property taxes for lodges are based on commercial tax rates. Vacation rentals, being located in residences, have a much lower property tax burden. Lodges generally have 24-hour, seven days per week, on-site management. Vacation rentals are typically managed or rented by off-site entities including property management firms or real estate agents. Lastly, under current regulations, the requirements for lodges to ensure the safety of their guests, provide for a quality visitor experience, and contribute to Aspen’s efforts to facilitate a functioning economy and maintain a sustainable system of infrastructure, are significantly more rigorous than those required of vacation rentals.

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Municipal Court

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1. I recently received a Moving Violation in the City of Aspen. Is there any program I can attend to dismiss the points?

If you have a clean Driving History for the past FIVE years you would be eligible to take a Defensive Driving Class or complete an online Traffic School.

You must contact the Municipal Court Clerk at 970-429-2681 to see if you are eligible for this option
A $100 fee to the City of Aspen must be paid
Completion of the class must be provided within 90 days of the date on the ticket

View options for Traffic School.

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Outdoor Merchandising

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1. When Does My Business Need an Outdoor Merchandising License?: If your business would like to place, advertise, and sell products in the public right of way (e.g. sidewalks, pedestrian mall, walkways, etc.) you will need to first obtain an Outdoor Merchandising License from the Community Development department. For more information, please contact the Community Development Department.

2. Want to Apply for a License?: You can apply for a license, find additional information, and research requirements on the Outdoor Merchandising License Application (PDF). For more information, please contact the Community Development Department.

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Parking

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1. How do I dispute a parking ticket?: Parking tickets written by the Aspen Parking Department may be disputed within 10 days of issue date online or sign up for a court date with the City of Aspen Municipal Court.

2. What if my vehicle was towed?

Contact the Aspen Parking Department 970-920-5267 Monday through Friday, 9 a.m. to 4:30 p.m. If your vehicle was towed after hours please contact the Police Department or Dispatch.

You must first go to or call the Aspen Parking Department located at 427 Rio Grande to pay your fines and get a release for your vehicle. The Parking Department will tell you where you can retrieve your car. The Office is open Monday through Friday, 9 a.m. to 4:30 p.m.

Payments

Payment for tows must be cash or credit cards only. If you have outstanding parking tickets all parking tickets will need to be paid along with the tow fee before your vehicle is released.

3. Where can I find the City of Aspen Parking Ordinances?: Title 24: Traffic and Motor Vehicles contains the City of Aspen’s Parking Ordinances.

4. Where does Parking Meter & Ticket revenue goes?: Revenue collected contributes to providing a number of transportation alternatives including eight free transit routes, carpool permit provision and more. Visit our Transportation Department for more information.

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Parking in Residential Area

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1. May I have more than one permit?

You may obtain an electronic permit for each vehicle you own at your registered Aspen address (limit of five permits).

Guest Permit

Each residence in a Residential Permit Parking Zone receives one free guest permit that authorizes parking for up to 72 hours while the guest is parked at the host address. The pass is displayed on the guest vehicle's rear view mirror. For more information please call 970-920-5267.

2. Where can I park if I live in Aspen's commercial core?: You may obtain a Residential Parking Permit by following our guidelines, and choosing one of four Residential Permit Parking Zones. For more information please call 970-920-5267.

3. Does the Residential Permit exempt my vehicle from other parking restrictions?: No, all vehicles regardless of permits are subject to a 72 hour limit. Additionally, all vehicles must comply with "No Parking 3 a.m. to 7 a.m.," and other posted restrictions. For more information please call 970-920-5267.

4. What about business locations?: Businesses in our enforcement zone holding a valid City of Aspen business license may buy one permit for $125.00 yearly. For more information please call 970-920-5267.

5. Are there Residential Parking Options for Non-Residents?

If you are visiting, ask your host for a Guest Permit (valid only while actually visiting at a permit holder's address and parking in the immediate vicinity). Day passes ($8) are available at the Parking Department or City Market and allow all day parking in any residential zone.

Carpools of two or more adults, are eligible for free carpool permits that allow parking in any residential or carpool zone all day. These passes are only available at the Brush Creek Park & Ride. For more information click here or call 970-920-5267.

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Parking: Paid Parking/Permits

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1. Can I leave my car on the street if I'm going out of town?: Even if you have a Residential Parking Permit you can not leave your cars parked more than 72 hours on the City street. This could possibly result in your car being towed. For more information please call 970-920-5267.

2. How do I do pay to park using my phone?: The easiest way is to down load the "PayByPhone" app. For more information please call 970-920-5267.

3. How do the pay stations work?: Pay stations are located mid-block and accept Visa, MasterCard, American Express and Discover as well as coins. Follow the directions on the pay stations and simply enter your license plate number into the meter. (No need to display ticket on your dashboard.)

4. How does the no re-park in residential rule work?: You may park for 2 hours for free in the residential zone but if you leave and come back to the zone you will need to pay $8/day to park (This applies even if you were not in the zone for 2 hours). For more information please call 970-920-5267.

5. I work in town, where can I park?: Parking is limited and expensive. We encourage you to use alternative transportation whenever possible. If you need to have your vehicle the parking garage is the least expensive choice when you buy the 10 visit pass for $50. Parking in the residential area is $8/day.

6. What if I have an Electric Car?: Neighborhood Electric Vehicles (NEV - Not all electric cars qualify) may park for free and can get a permit to park in the residential areas. For more information please call 970-920-5267.

7. What if I need construction parking spaces or permits?: Please call the Parking Department for information at 970-920-5267.

8. What if I have a handicapped permit from another state?: If you have a handicapped permit from another area we still recognize the permit and you may park in any legal parking space (handicapped or non-handicapped spot). No payment necessary. For more information please call 970-920-5267.

9. What is the cost of parking?

Low season: April – May & October – November

10:00 a.m. to 10:59 a.m. – $2.00 per hour

11:00 a.m. to 2:59 p.m. – $4.00 per hour

3:00 p.m. to 6:00 p.m. – $2.00 per hour

High season: June – September & December – March

10:00 a.m. to 10:59 a.m. – $4.00 per hour

11:00 a.m. to 2:59 p.m. – $6.00 per hour

3:00 p.m. to 6:00 p.m. – $4.00 per hour

For more information please call 970-920-5267.

10. When and how can I renew my permit?: For more information please call 970-920-5267.

11. Where can I get a carpool permit?: Carpool permits are obtain daily at the Parking Kiosk located on the Brush Creek Park and Ride lot. This is a drive-through service. The hours are 6 a.m. to 12 pm. For more information click here or please call 970-920-5267.

12. Where can I get a day pass?

Parking Department
PayByPhone app app (location code 2401)

For more information please call 970-920-5267.

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Parks & Open Space

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1. Where do I learn about wildfire mitigation?: Aspen's Quality Office's Wildfire Mitigation Division can give more information about wildfire mitigation.

2. See all the Open Spaces on a Google Map: Click here to view.

3. Where can I download a Parks, Trails and Open Space Map / Guide?: Download the COA Parks, Trails and Open Space map here.

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Parks and Recreation

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1. Who do I call for General Information regarding Parks?: Please call the City of Aspen's Parks Department directly at PH: 970-920-5120. Thank you.

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Police

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1. Why does my security alarm system need a permit?

Obtaining a permit for your security alarm system is essential in order to guarantee that emergency response personnel have access to the most current and accurate information for your property.

The Aspen Police Department will respond to your residence if it is being burglarized or if there is a report of a potential crime in progress. However, officers will not respond to residential security alarm activations if they are not permitted. In order to receive officer response to a security alarm activation, your security system must be permitted.

2. How much does a security alarm system permit cost?: The cost for a security alarm permit is $114.

3. How often do I need to renew my security alarm system permit?: Security alarm system permits must be renewed every year at the beginning of the year.

4. What happens if their is a false security alarm?

We kindly ask that a security alarm system owner works with their alarm company to ensure proper maintenance and adequate training on the effective management of their security alarm system. While the Aspen Police Department is available to respond to your emergencies, the time spent responding to operator error or poor system maintenance prevents public safety resources from responding to true emergencies. In 2020, the Aspen Police Department responded to 1,055 alarm calls. The vast majority of the calls were determined to be false alarms. The intent of the Aspen Police Department’s Alarms Management Program is to facilitate the reduction of false alarms through engaging the alarm industry, educating users, and incentivizing responsible alarm practices.

If a false alarm is reported, the property owner may incur a fee of up to $380.

5. What are the fees for a false security alarm?

First false alarm: $118

Second false alarm: $237

Third and fourth false alarms: $358

False alarms for banks: $380

6. How do I register my security alarm system?: Visit www.AspenPolice.com to complete a security alarm system permit application, update important permit information, and pay any outstanding fees.

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Public Charging FAQs- EV

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1. Where can I find a charger in Aspen?

Our Electric Vehicle EV Parking & Charging page has a map of the publicly available EV chargers in Aspen.

You can also use PlugShare to find chargers in the area.

2. How much does it cost to charge my electric vehicle in Aspen?

The Parking Department handles EV parking policies.

Please visit our Electric Vehicle EV Parking & Charging page for more information.

3. How much does it cost to park my electric vehicle in Aspen?: Please visit our Electric Vehicle EV Parking & Charging page for more information

4. What does it mean to charge on a 100% renewable grid?

Aspen’s electric grid is sourced from 100% renewable energy. When charging on our grid, your electric vehicle is charging on 100% renewable energy!

For more information on Aspen’s electric grid, please visit the Aspen Utilities’ Electric page or check out Aspen’s Path to 100% Renewable Energy.

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Short-Term Rentals

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1. Is my property considered a “lodge”?: Reference Title 26 Part 100 Section 26.104.110 to determine whether your property falls within the definition of “Lodge Uses”. Individual owners of units at lodge or condo-hotel properties are not eligible for the Lodging Exempt permit and must apply for a Classic or Owner-Occupied permit.

2. My property is in the “L” Zone. Does this mean I’m eligible for a Lodging Exempt Permit?: If a property is located in the L Zone, it does not necessarily mean the property is eligible for an STR-LE Permit. A property must meet the definition of “Lodge” in the Land Use Code to be eligible for a Lodging Exempt Permit. Individual owners of units at lodge or condo-hotel properties are not eligible for the Lodging Exempt Permit and must apply for a Classic or Owner-Occupied Permit.

3. How can I determine which permit I can apply for?: Use the Permit Selection Flowchart to determine which STR permit(s) you may be eligible to apply for.

4. I believe there is an STR in violation of the new ordinance regulations. What can I do?: If you believe an STR is in violation of Ordinance No. 09, Series 2022, you can file a complaint through Aspen 311 Connect.

5. Are property managers required to have a business license if they are the Qualified Owner’s Representative (QOR)?: Yes, all qualified owner’s representatives are required to have a current, valid business license from the City of Aspen Finance Department.

6. What is the process to name a 3rd party management company for a 2021-2022 permit?: 2021-2022 STR permits may name a third-party management company as the qualified owner’s representative (QOR) on their renewal application for 2023. If the management company wishes to be added to a 2021-2022 permit before that permit is renewed for 2023, they must create a MuniREVS account and request to be added to the current permit by contacting the Finance Department.

7. When will I know if I can get a new Classic permit in a capped zone?: Staff anticipate being able to issue any new Classic Permits in capped zones in February 2023. Renewal applications from 2022 must be processed first to determine whether any new Classic Permits will be available.

8. Do I have to hire a qualified owner’s representative?: Permittees who do not live within the Roaring Fork Valley or Colorado River Drainage from No Name to Rifle are required to name a qualified owner’s representative (QOR) on permit applications. Permittees who live within the Roaring Fork Valley or Colorado River Drainage but are unable or unwilling to be available for in-person emergency response must also name a QOR for their STR unit.

9. Can a real estate broker, acting as the Qualified Owner’s Representative, use the real estate company’s business license?: Brokers with a licensed real estate company may use the real estate company’s business license.

10. Can lessees of a property obtain a STR permit?: STR permits require that a permittee has at least 10% ownership of the property. If the property owner is willing to be named as the permittee, then the lessee could act as the qualified owner’s representative (QOR) if they can fulfill the requirements of the Qualified Owner’s Representative outlined in Ordinance No. 9, Series 2022 and the STR Program Guidelines.

11. Where is the wildlife protection policy?: The wildlife protection policy is printed on the STR permit document that the permittee will receive once the permit is issued.

12. What does it mean to display permits/business license/in-unit messaging in a conspicuous location?: STR operators are required to display the STR permit, in-unit messaging, STR business license, and Good Neighbor Guide in an obvious location in the STR unit. Acceptable locations include inside an informational binder, on the coffee table, displayed in frames, or other places where the renters can easily access the information.

13. How do I display my permit number in 3rd party advertising?: The permit number should be included in all third-party advertisements such as on VRBO, Airbnb, or similar. The permit number can be included in the advertisement title, description of the property, or in the part of the posting specifically designated by the third-party company.

14. What type of business license do I need?: Permittees named on STR permits will need an STR-specific business license. Qualified owner’s representatives will need either an STR-specific business license, or, if applicable, they may use the business license associated with their real estate or property management firm (these are most often “real estate” business licenses).

15. Do I need an STR permit for my timeshare property?: Timeshares and fractional ownership properties do not qualify as short-term rentals and are not regulated by Ordinance No. 9, Series 2022, so STR permits for these property types are not required. Please check with the Finance Department to see what the business license and associated tax requirements are for these properties.

16. How do I know if a property has a current STR permit?: Please contact aspensalestax@aspen.gov or emmy.garrigus@aspen.gov to confirm whether a property has a current STR permit.

17. I’m moving to a new address. Can I take my current 2021-2022 STR permit with me?: Permits may not be transferred between addresses.

18. How do I determine which zone district my property is located in?: Explore the STR Eligibility Map to determine which zone district your property is located in.

19. How do I know if STRs are permitted in my zone district?: Explore the STR Eligibility Map to determine whether STRs are permitted in your zone district.

20. Do I need an STR permit in Pitkin County in addition to my City of Aspen permit?: If your residence is located within Aspen city limits, you will only need an STR permit through City of Aspen. If your residence is located outside of Aspen city limits, you’ll only need a Pitkin County STR Permit. Find out whether your residence is in or out of Aspen.

21. Can I apply for a permit using my LLC or Trust name?

All permit applications require the full name of one person with an ownership interest in the property. If the title to the STR property is held by a corporation, partnership, association, trust, or similar entity, the name and contact information of any officer, director, or stockholder holding at least 10% of interests in the entity is required as the “Permittee” on the application.

LLCs, trusts, or other business names will not be allowed on new STR permit applications after October 1, 2022. Applicants renewing 2022 STR permits where a trust, LLC, or similar was previously named must choose a natural person to assume the permittee role in the renewal application for 2023.

22. Can I change the permittee name from one person to another in the same LLC or trust?: Permittee contact information may not be changed after a permit is issued as permits are non-transferable. Changes to permittee information will result in the termination and revocation of a permit and the new permittee will be required to apply for a new permit.

23. What is the Public Notice Process and how do I complete it?: Reference the STR Program Guidelines for a detailed description of the Neighborhood Notice process and requirements for new Classic and Owner-Occupied STR permits.

24. How do I know which supplemental documents I need to submit with my permit application?: Each STR permit application lists the required supplemental documents necessary to submit with the application type. Required documents are also listed for each permit type in the STR Program Guidelines.

25. I have an STR permit for my property but it’s not showing on the STR Eligibility Map. Should I be concerned?

STR data and tracking is a new program and will continue to evolve in the coming months. With that said, our STR mapping application is not yet perfect and is intended for informational purposes only. Staff are committed to updating the GIS application to accurately reflect the current, issued STR permits on a regular basis. The fact that your STR permit is not shown on the STR Eligibility Map does not necessarily indicate an issue with your permit.

To check if you have a valid STR permit for your property, please contact aspensalestax@aspen.gov or emmy.garrigus@aspen.gov.

26. I want to rent my unit for more than 30 days at a time. Do I need an STR permit?: Rentals of 30 days or more are considered “long-term rentals” and do not require an STR permit from the City of Aspen. Long-term rentals require a business license from the Finance Department. Please contact aspensalestax@aspen.gov for more information about long-term rental requirements.

27. Why did I receive a public notice?: Public notices are required as a part of the application process for all new Classic and Owner-Occupied STR permits. Before a new permit is issued, permittees must post a notice at their property for 15 days and mail a notice to all property owners within 300 feet of the property for which they are seeking the new STR permit. The purpose of the public notice is to make neighbors aware of the new STR use for which the applicant is seeking a permit. If desired, neighbors can provide public comment about the application using the contact information provided in the notice.

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Single Use Bag Fee

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1. History of the Bag Fee: In October of 2011, Aspen City Council adopted Municipal Code 13.24 – Waste Reduction prohibiting the distribution of single-use plastic carryout bags at the two grocery stores in the City of Aspen -- City Market and Clarks Market. The legislation implemented a $0.20 fee on all paper bags utilized by customers.
In 2021, the Colorado General Assembly enacted House Bill 21-1162 Plastic Pollution Reduction Act (PPRA) to manage the distribution of single-use materials such as plastic and polystyrene in the state.
While the PPRA requires all applicable stores in Colorado to charge a $0.10 fee on all single-use, carryout bags, the City of Aspen’s ordinance increases the PPRA’s $0.10 per bag fee to align with the existing code, raising the fee to $0.20 per bag. Retailers will remit $0.16 per bag to the City.
The revenue collected from the single-use bag fees are transferred to the City monthly and are allocated to a Waste Reduction Fee fund only to be used for specialized waste reduction projects. This revenue supports projects including the annual purchasing of reusable bags for free distribution around the city and hosting the free electronic waste collection event for individuals to recycle their electronics.
Click here to read Ordinance 06 of 2023.
Read the Single Use Bag Study (PDF) to learn more about how the Reusable Bag Program is working. Click here for a sample of a sign.

2. I'm a business, how do I comply?

Charge $0.20 for each single-use carryout bag distributed to a customer. The fee cannot be internalized by the company and must be charged and itemized on the receipt.
Remit payment of $0.16 for each bag to the City of Aspen on a quarterly basis:
- April 20th
- July 20th
- October 20th
- January 20th
Stores must provide a sign notifying customers of this program.
Restaurants are exempt from the law’s requirements.

3. What does the City of Aspen do with the fee revenue?: Remitted fees are used for administrative, enforcement costs and costs associated with any recycling, composting, or other waste diversion programs and activities. The revenue will be put into a Waste Reduction Fee fund only to be used for specialized waste reduction projects. This revenue supports projects, including the annual purchasing of reusable bags for free distribution around the city and hosting the free electronic waste collection event for individuals to recycle their electronics.

4. What counts as a single-use carryout bag?

A paper or plastic bag customers use to package items purchased at a store. It does not include small, lightweight bags to collect items inside a store like produce, bulk food or deli items, or prescription medications.

5. What counts as reusable carryout bag?: According to Colorado state statute, "Reusable carryout bag" means a carryout bag that is designed and manufactured for at least one hundred twenty-five uses, can carry at least twenty-two pounds over a distance of one hundred seventy-five feet, has stitched handles, and is made of cloth, fiber, or other fabric or a recycled material such as polyethylene terephthalate (pet).

6. What types of bags can I provide my customers?

You can provide your customers with reusable carryout bags or paper bags made with 100% recycled content.
Restaurants are exempt from the law’s requirements.

7. Are there any exemptions?: Anyone who can prove that they participate in a federal, state or local assistance program is exempt from being charged the bag fee.

8. If my store is not affected by the law but I want to reduce single-bag use, what can I do?: The most effective thing would be to look for ways to no longer use single-use carryout bags of any kind at your store. Promoting the use of reusable bags is encouraged as much as possible.

9. Why is the City of Aspen's single-use carryout bag fee different than the state's?: While the PPRA requires all applicable stores in Colorado to charge a $0.10 fee on all single-use, carryout bags starting Jan. 1, 2023, the City of Aspen’s ordinance increases the PPRA’s $0.10 per bag fee to align with the existing code approved in 2011, raising the fee to $0.20 per bag.

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Small Cell Facilities

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1. Can the City of Aspen prevent small cell facilities from being placed in the right of way?: No. Small cell facilities are allowed in the public right of way per federal and state laws, just like other utilities. The City of Aspen has developed a permitting system to ensure that small cell facilities are placed in a way that minimizes their impacts within the areas that the city is allowed to regulate.

2. What do small cell facilities do?

Small cell facilities are low-powered antennas that provide cellular and data coverage to smaller geographic areas, supplementing the larger cellular network and improving service for wireless customers. They are installed and operated by private companies.

Small cell equipment will initially meet current 4G (LTE) voice and data demands, but city staff understands it may be modified with future 5G higher-speed equipment as technology changes.

3. Why are small cell facilities needed?

Research shows that mobile data traffic in North America has grown significantly, and is projected to continue increasing at a rapid rate with the proliferation of mobile devices. Wireless companies have indicated that existing infrastructure is becoming congested and cannot continue to meet the demands of their customers.

Wireless carrier companies have indicated that until recently, wireless phone service in general has been managed using large antennas mounted on towers located on both public and private property. Those antennas serve relatively large areas, or “cells” that may include several miles. According to wireless carriers, existing cell sites are already becoming congested, and installing more cell towers covering large areas will not keep up with projected demand for high speed wireless data. To meet demands for wireless data, carriers have begun using new lower-powered antenna technology to “offload” data traffic from the larger cell towers. Each of these smaller antennas serves a much smaller area (1-2 blocks) but with much higher data volumes. This type of wireless infrastructure is referred to as “small cell.”

4. What do small cell facilities look like?: The city has developed regulations to provide for architectural compatibility of small cell facilities, including using the same colors for poles as others in the area, camouflaging equipment where possible, and prohibiting ground-mounted cabinets.

5. Why can't small cell facilities be placed on existing lamp post, traffic signals, etc.?: Generally, existing poles do not have the structural capacity to handle the weight of the small cell equipment. The size of existing poles also does not allow for the camouflaging of the equipment within the pole so additional cabinets would be strapped to the pole. The City’s current regulations provide incentives for the industry to replace existing poles with new ones that can meet both the small cell and other needs.

6. Are there public health impacts?: While the City of Aspen is not a public health agency, City staff track information provided by other agencies and organizations, such as the Federal Communications Commission and Occupational Safety and Health Administration. These resources may be helpful to people who wish to understand more about public health in relation to radio frequency (RF) radiation.

7. Will my cell service be better once small cell facilities are installed?: The industry's intent for deploying small cell facilities is to improve their reliability and coverage. Each site is usually connected to a specific provider.

8. Is small cell infrastructure regulated?

Small Cell infrastructure is regulated under both state and federal law. Colorado state law was amended in 2017 by House Bill 1193 to create a use-by-right for small cell facilities in any zone district and shortens the time frame within which the City must act on an application for a small cell facility to 60 or 90 days. It also gives providers the right to locate or collocate small cell facilities on a City’s lights poles, traffic signals, and similar infrastructure in the City’s rights-of-way.

The Federal Communications Commission (FCC) has numerous regulations that local governments must follow, leaving very little room for municipalities like Aspen to regulate the wireless carriers on where they install the technology, how dense the small towers are, and how long Aspen has to respond to an application for installation. Federal Communications Commission rules allow for very dense deployment of the technology in municipal rights-of-way anywhere in the United States.

In 2018, the FCC removed regulatory barriers that would have allowed local governments more control over the deployment of necessary small cell infrastructure. The ruling is entitled: Accelerating Wireless Broadband Deployment by Removing Barriers to Infrastructure Investment. The ruling is currently facing legal challenges by several local governments.

9. What are the pertinent new FCC rules regarding small cell infrastructure?: The FCC’s most recent ruling and order regarding small cell infrastructure became effective on January 14, 2019. Among other things, the ruling imposes new “shot clocks” for the processing of small cell applications. For new standalone facilities, a city has 90 days to process the application. For facilities located on city infrastructure, a city has 60 days. The ruling and order limit the permit fees municipalities can charge providers. The new FCC ruling also clarifies that municipalities are prohibited from adopting regulations that “materially inhibit” a particular small wireless facility deployment. Finally, the ruling establishes that aesthetic standards adopted by local governments applicable to small cells must be objective and reasonable, no more burdensome than those applied to other types of infrastructure deployments, and published in advance. A link to the full declaratory ruling, report, and order can be found here.

10. What control does Aspen have over small cell infrastructure?

The City of Aspen is working diligently to protect the community’s character, aesthetics, and values to every extent possible within the federal guidelines.

Aspen does have some control over the design and location of the small cell infrastructure. For instance, what the poles look like or how far apart they can be. Aspen recently amended its Land Use Code to respond to changing state and federal regulations regarding small cell infrastructure. This code amendment also adopted design guidelines that are applicable to small cell facilities. Aspen is currently in the process of creating more detailed and comprehensive design guidelines with consultant HRGreen with the goal of protecting Aspen’s character and unique identity while delivering small cell technology according to state and federal law to residents, guests, visitors, businesses, and emergency services.

Aspen is proactively developing standards that address aesthetics and spacing requirements for small cell installation in the public right-of-way while also complying with state and federal law. By law, small cell facilities are allowed in the public right-of-way just like other utilities.

11. What departments in the City of Aspen are working on small cell infrastructure?: The Community Development, Utilities, Engineering, Attorney, Environmental Health, Information Technology, City Manager, and Communications Departments are all aligned and working as a team to respond to the FCC guidelines while protecting the community’s character. The integration of small cell technology requires the implementation and reliance on land use codes, right-of-way permits, utility lines, historic preservation, fiber network, cybersecurity, electric service, streetlight infrastructure, legal agreements, and communication and outreach.

12. What are the benefits of small cell?: Small cells provide coverage and capacity, meaning how far the mobile signal reaches and how much connectivity you have on your mobile device. Small cells may provide faster downloads as smart phones and other wireless devices have a connection to the network that can handle massive amounts of data at higher speeds. In a place like Aspen where mountains can get in the way of phone service, the mobile networks may be more reliable. Small cells are a particular benefit for emergency services, which can integrate new technologies like Next Generation 911 and early warning systems for natural disasters as well as have more reliable and faster service around Aspen.

13. Can the City regulate small cells based on health?

The FCC regulations expressly prohibit local governments from regulating small cells “on the basis of the environmental effects of radiofrequency emissions”. See 47 USC 332(c)(7)(B)(iv). Additional resources:

The City of Aspen’s Land Use Code requires the wireless carriers to comply with all federal regulations regarding radiofrequency emissions.

14. Has the City received any applications for small cell installation yet?: Yes, the City has received interest from carriers about small cell installation.

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Special Events Permits

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1. Do I need a Special Event Permit?

A Special Event Permit is required for any organized activity consisting 50 or more people involving the use of, or having impact upon the following:

Parks
Public facilities
Public property
Roads
Sidewalks

Temporary use of private property in a manner varying from its current land use.

All commercial filming or photography shoots.

2. Are there fees for obtaining an event permit?

The total cost of your Special Event application will vary based on the complexity of your event and how many additional permit applications and approvals you need.

Special Event Permit Application Fees:

There is an application fee for Special Event permit applications. For profit organizations the fee is $145.00 and Non profit organizations the fee is $56.00.

Other departments and review agencies will also have fees associated with their permit applications. (e.g. parking, tent permits, alcohol license)

Surety Bonds:

Surety bonds may be required as a condition of approval with your permit application. This is done to protect the City and the community from any losses or damages caused by your event.

The bond amount the event producer may need to post, if at all, will be determined by the Special Event Review Committee. The committee takes the following things into consideration when deciding if a surety bond is necessary:

Classification of the event
Location of the event
Use of public facilities or right of way
Potential risk of the event in general

3. What are the requirements to serve Alcohol at a Special Event?

Requirements to Serve Alcohol at Special Events:

Private Events:

The event must be invitation only - not open to the public
The host must obtain insurance to cover the event

Public Events:

Events open to the public requesting alcohol must be sponsored/hosted by a non-profit organization
The Special Event Liquor License Application must be submitted to the City Clerk a minimum of 14 business days prior to the event and adhere to all state and local laws
Alcohol must be provided by a wholesaler
The host must obtain insurance to cover the event

Special Event Liquor License Application Requirements:

Appropriate Fee - Refer to Clerk's Office Liquor Licensing
Diagram of the area to be licensed and a narrative of how this area will be controlled
Copy of deed, lease, or written permission of owner for use of the premises

Please complete the following application and submit as directed below:

Special Event Liquor Permit Application

City Clerk
427 Rio Grande Place
Aspen, CO 81611
(970) 429-2687
Fax: (970) 920-5197
clerk@cityofaspen.com

4. What if my event is serving food?

If you are serving food at a public event, you must have a current Retail Food Service License and fill out the Temporary Event Food Service Application Form which can be found here:

Temporary Food Service Application

Requirements for Serving Food at a Public Event:

Temporary Event Food Service Application must be submitted at least 14 days prior to the event.
Temporary hand washing stations must be supplied by the vendor or event coordinator.
Only limited preparation is allowed on-site:
- Slicing, dicing and washing of raw produce must be done in a licensed facility.
- No raw meat, poultry, fish or eggs can be prepared on-site.
Out of town vendors must have a local commissary within 30 minutes of the event and obtain an approval letter from that commissary.
All waste must be disposed of properly - dumping waste water into storm drains is not allowed.
All Colorado Retail Food Regulations still apply.

Submit your application and direct any questions to:

Environmental Health Specialist
(970) 920-5075
Nick.Trautner@cityofaspen.com
City Hall; 2nd Floor
130 S. Galena St.
Aspen, CO 81611
Monday – Friday 8:00am-5:00pm

5. Do I need a Business License?

All vendors selling or promoting their business must be licensed with the City of Aspen.

Temporary Business Licenses for Vendors:

A temporary business license is designed for those conducting business within the City of Aspen on a temporary basis, and it is cheaper and easier to obtain than an annual business license.

Temporary Business Licenses are valid for a maximum of 7 days.
If you only anticipate participating as a vendor in a special event for a limited period of time, the Temporary Business License is most likely your best option.

Fees:

7 Day Temporary License - $50.00

Not-for-Profit Organization - $0.00

Apply for a Temporary Business License:

Complete the following online application form

Business License Application

City of Aspen
Finance Department
427 Rio Grande Place
Aspen, CO 81611
970-920-5043
Aspen_Sales_Tax@cityofaspen.com

6. Do I need a Tent Permit?

Tent Permits are reviewed and inspected by the Aspen Fire Protection District and are required for any temporary tent, canopy or membrane structure larger than 400 square feet.

Permit Exemptions for Tents, Canopies and Membrane Structures:

Tents used exclusively for recreational camping purposes
Fabric canopies that are open on all sides and comply with the following:
- Less than 700 square feet
- Total area of multiple canopies together (less than 12 feet apart) is less than 700 square feet total
- Minimum clearance of 12 feet to all structures and other tents

Tent Inspections:

Tent inspections are usually set up by the company responsible for the structure. If you do not have a tent contractor, you will need to make sure your tent structures are inspected.

Tent inspections are scheduled through the Aspen Fire Protection District, and should be done so at least 1 week in advance of the event date. Inspections must take place before the event, but after the tent is set up.

Schedule a tent inspection with the Aspen Fire Protection District by calling 970-925-5532

7. What are the Insurance requirements when hosting a Special Event?

Liability insurance coverage must be provided for all Special Events hosted within the City limits and the City of Aspen must be listed as an additional insured. If your event includes alcohol, a minimum liquor liability coverage of $1,000,000 must be included. Commercial general liability insurance is required in the following minimum amounts $1,000,000 each occurrence; $2,000,000 aggregate

Obtain General Liability Insurance:

If you do not already have adequate coverage, the City may be able to assist applicants in obtaining liability insurance.

For additional information, please contact:

Tara Nelson
City Attorney's Office
City of Aspen
City Hall; 2nd Floor
130 S. Galena St
Aspen, CO 81611
(970) 920-5059
tara.nelson@cityofaspen.com

8. Are there noise restrictions for my event?

Special Events may be granted variances to the maximum decibel levels laid out in the Noise Ordinance. However, there are several guidelines for this variance, depending whether your event is private or public. The Environmental Health Department has a noise meter you may borrow to help ensure you are in compliance with the following guidelines.

Private Events

Maximum decibel level at the perimeter of the property - 80 decibels
Amplified noise is restricted between 9 a.m. until 8 p.m.
Neighbors within 250 feet of the site must be notified a minimum of 7 days prior to the event
Only 2 events per week are permitted on a property with noise variance
Loud speakers and instruments must be arranged to minimize disturbance to others
All reasonable measures must be taken to reduce noise impacts to neighbors
Event organizers must cooperate with the Police Department in addressing noise complaints

Public Events

Maximum decibel level at the perimeter of the event - 100 decibels
Amplified noise is restricted between 9 a.m. until 9 p.m.
Neighbors within 250 feet of the site must be notified a minimum of 7 days prior to the event
Loud speakers and instruments must be arranged to minimize disturbance to others
All reasonable measures must be taken to reduce noise impacts to neighbors
Event organizers must cooperate with the Police Department in addressing noise complaints

9. What about parking for my event?

A parking plan for attendees in addition to essential equipment and vehicles will be a part of your Special Event Permit Application.

Once your parking plan is approved through the special event application process, Parking Permits must obtained through the City of Aspen Parking Department.

Apply for Parking Permits in person to the Parking Department:

The Event host must apply in person for the permits.
Complete and submit the City of Aspen Staging Area, Parking and Emergency Vehicle Access Management Plan
A copy of the Special Event permit application must be present.
Parking spaces will be issued for essential equipment and vehicles only. Be sure to account for days and spaces needed for set-up and tear-down of event. Spaces will not be provided for the sole purpose of commuter parking.
Application must be submitted to the Parking Department at minimum of 7 business days prior to the date(s) the spaces are needed.
Permits are $50/day per space.
All fees must be paid in advance.

Please find a copy of the Parking Reservation under the Documents section.

City of Aspen Parking Department

455 Rio Grande Building (Galena Plaza across from the Library)

Aspen, CO 81611

Hours: 8:30am - 5pm (M-F)

(970) 920-5267
parking@cityofaspen.com

10. How do I arrange banners/flags on Main Street?

The City of Aspen provides space for banners across Main Street with the intent of advertising community events, be it for Arts organizations, Non-Profits, or Not-for-Profit organizations.

The City Engineer’s Office facilitates the hanging of banners across Main Street with the Electric department in accordance with Municipal Code 26.510.030 (B)(3). Reservations will be taken each year on the first business day in November for the upcoming year.

Please see the following application:

Main Street Banner Application

Banners or Flags on Light Posts Along Main Street and in the Downtown Core

The City of Aspen provides space to hang banners and flags on Main Street and in the downtown core on light posts with the intent of celebrating significant anniversaries of local non-profit organizations beginning in the 10th year anniversary and for prominent local, regional, national or international events. The United States, Colorado, Aspen, or foreign country flags shall be permitted at the discretion of the City Manager. Space is reserved on a first-come-first-served basis. Applications must be received three months in advanced in order to be considered. The fee is $510 for the total of 30 spaces.

Please see the following application:

Light Pole Banner & Flags Application

11. How do I apply for a photography or filming permit?: The Special Events Department is your resource for obtaining a permit for photo/film shoots in the City of Aspen. Please fill out our single page form so that we may guide you through any additional steps needed to get your proposal reviewed and permitted. Please find the application link here: Permit Application.

12. What if there are last minute changes to my event plan?

When holding your event, it is very important you adhere to the approved plans from your application process.

Staff will be inspecting your event in order to ensure you comply with standards, and you will be expected to carry out the approved plan to pass inspections. If you make significant changes to your event, you will want to notify staff and update your event plan.

Examples of Significant Changes to an Approved Plan for your Event

Change the time and / or date(s) of the event
Decide to serve food or alcohol
Require additional parking
Require additional street closures
Make other significant changes to the size and scope of your event

You will need to notify Special Events staff for an updated plan and unexpected changes.

13. What is ZGreen and how does this relate to my event?

Aspen is home to more than 30 annual events attended by approximately 40,000 people. Special events are the face of Aspen to many locals and visitors and demonstrate our environmental values.

If your special event requires a permit you will need to:

Comply with criteria outlined in the ZGreen Event Checklist that you will fill out as part of the permit application process.
Contact Ainsley Brosnan-Smith at 970-618-9757 with any additional questions.

Please visit our website for more details and resources: Sustainable Events

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Street Department

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1. What is the minimum amount of snow for which the City’s snowplow/removal team will mobilize?: The City’s Streets team conducts snow removal activity when there are three inches or more of snow in one storm event.

2. What do you use on the roads to prevent snow and ice buildup?

The City of Aspen has tested various deicing chemicals in the search for an environmentally safe, effective, and affordable alternative to sanding the roads. We are currently applying no type of deicer chemicals to any street maintained by the City of Aspen.

The Street Department uses an average of 389 tons of 3/8’’ washed chip rock per winter season to improve traction on the City streets. This material is hard and dustless, thereby helping to reduce dust/PM-10 in the air. The City applies sanding material in the commercial core, on Main Street, and on bus/emergency vehicle routes and roads that have steep grades. Gravel is also applied at major intersections where stopping and turning are difficult.

3. What is the difference between snow plowing and snow removal operations?: Snowplows are the first to mobilize in a storm. Plowing activity occurs in Downtown Aspen and the residential areas when there are three inches or more of snow. The goal of plowing is to move the snow out of the roadway. Snow removal is the process where dump trucks are used to collect all of the snow that was plowed to the sides of the roads. The trucks take the snow to a snow storage site next to the Aspen Animal Shelter. Only snow from the downtown core is taken to the snow storage site. Snow in residential areas is left to melt off, enter the filtration systems of the City’s stormwater infrastructure, and flow into the Roaring Fork River.

4. What time does snow plowing and removal occur?: The Street Department primarily completes snowplow operations at night. Snow removal operations only occur at night, generally from 11 p.m.- 9 a.m.

5. When will my street be plowed?: We prioritize the streets according to traffic volumes and public safety requirements, focusing first on bus routes and primary access routes for emergency vehicles. The priority order for plowing activities is: Main Street, Downtown Core, alleys, bus routes, artillery roads, residential streets, residential alleys.

6. Why can’t the snowplow driver change the angle of the blade to avoid plowing snow into my driveway?: Driveway maintenance (snow removal, cleaning, etc.) remains the responsibility of the property owner. The response time to relocate the plow blade angle makes it infeasible to try and blade snow away from driveways.

7. How do I request a new street street sign?: To request a new street sign, please contact Engineering at 970.920.5080 or EngineeringHelp@cityofaspen.com.

8. What is the difference between a pothole, a sinkhole, and a utility cut?

A pothole is a chunk of asphalt that is missing from the roadway. A sinkhole is where the asphalt is intact but has sunk due to instability of the ground beneath it.

A utility cut occurs when someone has cut into the street to access the utilities below. Most of these are done by private contractors. If it has not been permanently patched in a long period of time, or if the patch has sunk severely, please contact the Engineering Department at 970.920.5080 or EngineeringHelp@CityOfAspen.Com.

For repair of a pothole or a sinkhole, please contact the Street Department at 970.920.5130, or submit an online request.

9. My car was towed. How do I find it?: For information about towing locations, contact the Aspen Parking Department at 970.920.5267 or Parking@CityOfAspen.Com.

10. Who is responsible for maintenance, replacement or any damages to the objects on City property?: The public right of way, including those areas between the sidewalk on both sides of most roadways, is owned by the City. Private property owners are allowed to place objects such as mailboxes, sprinkler systems, landscaping and driveways in the public right of way. Property owners are responsible for maintenance, replacement or any damages to the objects on City property caused by, but not limited to, snow removal, street sweeping or other City activities. For more information, please contact the Street Department at 970-920-5130.

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Sustainable Transportation FAQs

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1. Electric vehicles 101

All-electric vehicles (commonly referred to as EVs or BEVs) don't use gasoline and instead have a large battery that powers one or more electric motors.

There are 4 different types of electric vehicles:

Battery electric vehicles (BEV)
- Powered by: Electric motor
- Fuel source: Electricity
Plug-in electric hybrid vehicle (PHEV)
- Powered by: Electric motor and gas engine
- Fuel: Electricity and gas
Hydrogen fuel cell vehicles
- Powered by: Electric motor
- Fuel: Compressed hydrogen gas
Hybrid vehicles
- Powered by: Gas engine and electric motor
- Fuel: Gas

For more information on purchasing an electric vehicle visit EV Coloado’s website.

2. Electric Vehicle Charging Station 101

There are 3 different charging levels:

Level 1 Charging
- Level 1 charging is typically used at home
- It looks like a cord that is plugged into a wall outlet or a standard 120V outlet
- Approximately 5 miles/hour of charge
Level 2 Charging
- Level 2 charging can be used at home or as a public/commercial charger
- This typically requires a 240V outlet which is similar to an outlet used to power an electric clothes dryer
- Approximately 20-60 miles/hour of charge (depending on the battery)
Level 3 Charging or DCFC
- Level 3 charging is used as a public/commercial charger
- Approximately 60-100 miles per 20 minutes of charge
- Level 3 charging is only effective up to 80% after which the charging rate slows down to prevent battery degradation.

3. Where can I find more information on rebates, grants, and tax credits?

The Climate Action Office can help direct you to resources and rebates available to offset the costs of electric vehicles and chargers. We work with our partners at CORE, CLEER, and Holy Cross to find solutions that work for you.
Clean Energy Economy for the Region (CLEER) has staff trained as ReCharge coaches in our region and can provide coaching services for EVs and charging infrastructure development.

Incentives:

You may be eligible for Federal tax credits for an electric vehicle purchase and installation of an electric vehicle charger.
Colorado Energy Office ChargeAhead grant provides grants of up to $5,750/charger for qualified applicants.
If you are an Aspen Electric customer, rebates are available for the purchase of Level 2 and Level 3 electric vehicle chargers at your home or business. Rebates are administered by our partners at the Community Office for Resource Efficiency (CORE). Note that CORE rebates can be used in conjunction with state incentives.
If you are a Holy Cross Energy customer, rebates are available for the purchase of a Level 2 electric vehicle charger.

4. Are electric vehicles more harmful to the environment than gasoline powered vehicles?: It’s complicated. Because of the energy required to extract and refine these battery minerals, EV production generally emits more greenhouse gases per car than cars powered by fossil fuels. However, the average EV makes up for this difference in less than two years. Over the course of an electric vehicle's lifetime, the vehicle is less carbon intensive making it an essential tool to combat climate change.

5. Can I recycle my EV battery?

When EV batteries reach the end of their working life, you should recycle them. When the typical 8- to 10-year battery warranty expires, most EV providers can reuse the batteries for a second or third time. Start by contacting your dealership.
The Climate Action Office recognizes that the EV battery recycling market is in its infancy. We can expect to see massive growth in recycling technologies in the next few years. Let’s work together to keep EV batteries from being dumped in landfills!

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Utility Billing

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1. What is the miscellaneous $40 charge on my first utility bill?: This is the Account Set-Up Fee and it is automatically charged to an account when the account changes names. For more information, please call Utility Billing at 970-920-5030.

2. How can I sign up for Automatic Payment for the payment of my utility bill?: Complete the Automatic Payment Form on-line and submit. The form will be received by Utility Billing staff and processed. Depending upon when the form was received, the auto pay feature will be effective for the next monthly bill.

3. How do I change ownership information on an account?: Complete the on-line Utility Billing form.

4. What do I do after I have installed a new water meter, or if I think my water meter is not working properly?: A meter inspection needs to be completed. Contact the Utilities Program Manager, Keith Wester to schedule one. His contact information: Email: keith.wester@cityofaspen.com / Phone: 970.429.1995.

5. What is a Water Meter Inspection?: An inspection is done at no cost to the customer to insure the installation and equipment meets city ordinances. A meter technician inspects the meter, located inside your property, as well as your remote, located on the exterior of your property. If you would like a copy of the ordinances forwarded to you, please call 970-920-5030/5031.

6. Where do I pay my tap fees?: Tap fee payments are made at the Finance window, located on the first floor in City Hall, 130 South Galena Street, Aspen Colorado. All questions concerning tap fees should be directed to 970-429-1974.

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Water

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1. Do we need to call you if we are digging or excavating?: No, you contact 811. It is required that you contact the Utilities Notification Center of Colorado at 811 before you dig. They will need the address of location, on-site contact name and phone number and detail of work requested. For more detailed information, please click here: https://www.cityofaspen.com/1272/811---Before-You-Dig.

2. What if we have no water?: We are on call 24 hours a day. If you need to contact us before or after hours, please call City dispatch at 970-920-5310.

3. Who do we contact if we notice a leak in the house, yard, or in the street?: In an emergency, please contact City dispatch at 970-920-5310. For a non-emergency, please contact our office during business hours at 970-920-5110 with details of the location of the leak.

4. Who do we contact if we need temporary water service for construction purposes?: It is illegal to connect to a fire hydrant within the City of Aspen water system. Please refer to our Filler Hydrant Program page for details. For more information, please contact the Water Department at 970-920-5110.

5. Who do we contact regarding tap fees for remodel or new construction?

Please call Engineering at 970-920-5080 or visit our webpage on Water Utility Connection.

6. Who do we contact with questions regarding a water meter?: Please email Keith Wester, our Utilities Program Manager, or call 970-920-5110.

7. Do we need a water filter?: Your tap water is safe without one. If you have an internal problem with your plumbing, you may want to consider a filter or treatment system. For more information, please contact the Water Department at 970-920-5110.

8. What about waterborne parasites like Cryptosporidium and Giardia?: The Aspen Water Department frequently tests for these parasites in the water under provisions of the Long Term Surface Water Treatment Rule (LTSWTR2). Giardia is common in our source water but as to date no Cryptosporidium has been detected. Effective treatment and filtration processes remove and/or inactivate all parasites prior to our distribution system. Under the Federal governments Surface Water Treatment Rule (SWTR), we are required to maintain a detectable disinfectant level in the distribution system at all times. For more information, please contact the Water Department at 970-920-5110.

9. How do you remove white film from dishware?

Add Vinegar During the Final Rinse

Commercial spot-free rinse for the dishwasher does not always work to prevent a film on dishware. If glasses and even plastic items are coming out of the dishwasher covered in a dusty white film, try adding one-half to a full cup of white vinegar just as the final rinse begins. For some this works to prevent a white film on dishes, and the vinegar works to keep hard water deposits from building up inside the dishwasher and the working components and drains.

Use Less Detergent

Hard water can be remedied with a water softener, but even those with a water softener sometimes have problems with a white film on dishes. When a water softener is used, it is not necessary to completely fill the dishwasher detergent cups. The amount of detergent used can be cut in half. It could be an overuse of detergent causing the thin white film on glassware and other dishes. Cut back the amount of detergent used. Not only will this save money, but it will also help prevent the formation of white film on dishes.

More Information

For more information, please contact the Water Department at 970-920-5110.

10. What is the procedure for obtaining a filler hydrant permit?

Pass inspection.

Complete all permit documentation and submit.

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Wildfire Risk Assessments

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1. Can any property receive an assessment?: Yes, any property within the Aspen Fire Protection District can be evaluated for its wildfire risk. For more information, please call 970-925-5532.

2. What does the assessment look at?: The assessment looks at all aspects of the building including construction, vegetation, and surrounding topography. The assessment criteria is based on guidelines recommended by the Colorado State Forest Service and the FireWise program. For more information, please call 970-925-5532.

3. Will the assessment force the need to mitigate?: The assessment is simply a recommendation to help lower wildfire risk to a property, neighborhood, and the Aspen community. Mitigation increases a property's chance of survival and helps emergency responders in the event of a wildfire. For more information, please call 970-925-5532.

4. Who can do the recommended mitigation work?

There are a range of service providers that can do the recommended mitigation work or a property owner may conduct the work themselves. The City of Aspen will assist with mitigation efforts by organizing chipping days and hauling brush away.

It is not always possible to control a wildfire. Planning and preparation can make all the difference in property protection and community safety. We encourage community members to do their part. For more information, please call 970-925-5532.

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